Office and Procurement Manager

Job Title: Office and Procurement Manager
Location: Country Headquarters (Maputo)
Reports to: Country Director

About Us: 

GiveDirectly (GD) provides cash grants directly to people living in extreme poverty. GD has raised over $800M since launching in 2011, delivered cash to more than 1.2 million recipients, and launched offices in 11 countries. We’re continuing expansion across the Global South. Over the past decade, GD has also supported large-scale, experimental research, expanding the evidence that cash has a positive short and long-term impact on recipients. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) has been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist.

Across our global offices, our culture is candid, analytical, non-hierarchical, and agile. We work alongside 750+ individuals who come from 21 different countries and speak 69 different languages. Team members at GiveDirectly attest that diversity, equity, and inclusion are not just buzzwords, but a fundamental part of our culture and values. We actively seek to recruit individuals from the communities we serve, and use DEI as a lens in our hiring practices, programs, and initiatives. Our goal is to maintain a workplace where everyone can bring their authentic selves to work, and feel valued and respected for who they are. We continue to grapple with balancing the inclusivity of all cultures and experiences while maintaining cohesion in our values. While there is much that we are still learning, we take care of one another, have fun, as well as provide flexible working hours wherever possible.

We are proud to be an equal-opportunity employer, and we do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other status protected by law.

Overview: The Office and Procurement Manager (“OPM”) will be responsible for managing core office and administrative functions. The OPM will play an important role in scaling up the capacity of the country office by helping to implement systems for streamlining operations, as well as providing administrative leverage to the management team. The role will reward exceptional organizational skills, rapid problem-solving for a range of logistical challenges, and a deep interest in building GiveDirectly’s culture and organizational reach.

Key Responsibilities

Procurement

• Manage implementation of procurement policy.
• Coordinate with vendors on delivery, repair, and maintenance of procured supplies (including equipment used by our field officers and mobile phones used by our recipients)
• Assist with developing and implementing policies and systems for effective and smooth operation and identifying opportunities for risk mitigation and process improvement
• Coordinate Procurement Planning and Execution in liaison with respective Program budget holders.
• Assist in Drafting and preparing contracts for vendors and supervising/monitoring vendor performance.
• Assist in Coordination and complete Prequalification Process leading to prequalified supplier lists for the organization
• Conduct market assessment, vendor mapping, Profiling, and maintaining a supplier database for commonly used items.
• Provide guidance, advice, and training to staff on procurement and logistics processes
• Analyze Procurement requirements and select the most appropriate method depending on the value of procurement.
• Analyze, negotiate, and prepare contractual agreements and any addenda.
• Prepare and submit for review and approval of procurement documents, vendor correspondences and minutes of all procurement committees.
• Coordinate with the Finance department to ensure that all payments to vendors are made on time and without financial strain on the organization.
• Prepare for receipt of goods purchased for office or programmatic activities at all offices (considering the need for segregation of duties in the process.

Inventory management

• Maintain a record of all GD property, and make replacement recommendations.
• Enforce protocols on staff handling/tracking of GD property and overall adherence to safe storage policies.
• Maintain insurance coverage for phones and other valuable inventory.
  
• Ensures that procedures outlined in GiveDirectly’s Asset Management Manual will be implemented in all Offices
• Oversee Assets Movement and regular updating of stores and assets inventory to ensure that they are properly tagged and allocated.
• Oversee and ensure effective store delivery systems are in place, and ensure goods movement is properly documented, reconciled, and reported.
• Prepare monthly stock count certificate and present it for approval
• Ensure all lost, damaged, sold, stolen (or other) items are properly recorded with an approved Disposal of Assets form. Ensure any necessary, supplement documentation is complete
• Conduct quarterly verification of all assets to ensure consistency with information in the database
• Ensure Proper disposal of obsolete or broken equipment as per GiveDirectly regulations

Office security and maintenance

• Supervise Office Assistant to ensure an orderly and comfortable office environment.
• Oversee steady-state office upkeep, including liaising with the landlord for maintenance fixes and grounds keeping.
  
• Serve as security focal point for the field office, update and implement security policies appropriate for the local context.
• Ensure that outsourced guards are deployed at all offices
• Train the outsourced security guards on GiveDirectly’s  Security Standard Operating Procedures and ensure staff and visitors follow office entry procedures.
• Submit regular security reports to Supervisor on occurring incidents and any security issues/concerns.

Misc. logistics/admin support

• Manage mobile-money / petty-cash accounts and track expenditures in an organized, detailed, and verifiable manner
• Remit miscellaneous payments to vendors and staff as necessary
• Assist with ad hoc logistical tasks to ensure smooth running of office functions and team events (retreat set-up, internet breaks, etc.)
• Oversee coordination for high-priority visitors
• Provide management team with personal travel and admin support;

 Supervisory Responsibilities

• Supervise the Administrative Assistant, Office Chef, and Office cleaner.

 

Desired Qualifications:

Knowledge and Experience.

• Bachelor’s Degree in Procurement and Supply Chain Management, Business Administration, or related & Equivalent field
• Five years of experience in administrative and procurement management, in the NGO sectors with strong organizational skills.
• Ability to interact effectively with international and national personnel, and adaptability to unanticipated circumstances.
• Good working knowledge of IT tools (related software, phone, email, the internet) and computer applications (e.g., MS Word and Excel, G-suite )
• Exceptional emotional intelligence and a demonstrated ability to work cross-culturally and cross-functionally
• Exceptional organizational skills and attention to detail
• Exceptional communication skills, including the ability to navigate challenging office management situations that involve complex interpersonal dynamics
• Strong ownership mindset and ability to work in a self-directed manner
• Comfortable operating in a culture of direct, candid feedback
• Excellent English oral and written skills and a high level of service orientation. Willingness to upskill as required by the tasks to be performed. Willingness to travel within Mozambique.

Success Factors:

• • A clear understanding of  Procurement, office management, Inventory, and assets management ethics.
  • Willingness and ability to enforce compliance with  GiveDirectly and donor policies and procedures.
  • The ability to interact effectively with international and national staff members is required.
  • A demonstrated ability to work quickly and accurately, meet deadlines, and process information in support of program activities.
  • Alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity.

 

We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.

GD values :

• Recipients first.

We prioritize recipient preferences over those of donors or ourselves.

Team next.

We do what’s best for organizational – not individual – success.

Be proactively candid.

We say what we believe, and are honest in sharing information.

Create positive energy.

We strive to be a source – not drain – of energy for our colleagues

Think rigorously; act quickly.

We are intellectually rigorous with a drive towards action – not debate.

Know yourself and grow.

We recognize and accept our imperfections with a focus on growth.

Accept reality. Propose solutions.

We do not dwell on problems. We work actively to create solutions

Be productively ambitious.

We take the risks to pursue industry-changing success, not incremental progress

 

**GD is committed to complying with all local, national and international laws that protect children, vulnerable adults and the fundamental human rights of all. GD is committed to a policy of “Zero Tolerance for Sexual Exploitation, Abuse and Harassment (SEAH)” and expects everyone working for GD to put the protection and safeguard of our beneficiaries first**.