World Bank Group
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Job Description
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Description
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Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity, and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges.
The World Bank Group serves 30 client countries in the Latin America and the Caribbean Region (LCR). Clients range from large rapidly growing sophisticated middle-income clients to IDA countries to small Caribbean states to one fragile state. Despite immense resources, deep inequalities persist in most LCR countries, with nearly a quarter of the Region’s people living in poverty. The Bank’s strategy in LCR is focused on five pillars: (a) stimulating growth and improving competitiveness; (b) reducing poverty and inequality; (c) making governments and institutions work for people; (d) providing a platform for tackling global issues (climate change, trade, disease, migration); and (e) reducing risk, whether from extreme weather events, climate change, crime, and violence, or other. During the ongoing COVID-19 crisis, LCR’s strategy is being adjusted to help counties respond to unprecedented health and economic crisis by saving lives; protecting poor and vulnerable people; ensuring sustainable business growth and job creation; and strengthening policies, institutions, and investments. The Bank will support countries in pursuing a green, inclusive, and resilient recovery.
The Caribbean Country Management Unit (LC3 CMU) covers 19 countries, with a total population of about 18 million people, ranging from Sint Maarten (40,000) to Haiti (11 million). The CMU and key staff, including the Country Director and Operations Manager, are based in Kingston, Jamaica. Additionally, the CMU has a Country Office (headed by a Country Manager) in Port-au-Prince, Haiti, and a Country Office (headed by a Resident Representative) in Guyana. A Caribbean CMU anchor unit represents the CMU in Washington, D.C., and supports the overall work program.
In collaboration with Global Practice Groups, the LC3 CMU supports the development priorities of Caribbean countries through financing (IDA, IBRD, trust fund) and knowledge services, and also provides reimbursable advisory services in Overseas Countries and Territories. The active program includes a portfolio of 72 projects with commitments of $2.6bn in IBRD, IDA, and recipient-executed trust fund financing and 49 advisory services and analytics (ASA) products.
The World Bank Haiti Country Office (LCCHT) is a medium-sized office with about 40 staff. LCCHT is part of the Caribbean Country Management Unit (LC3 CMU) and is responsible for overseeing the World Bank’s program in Haiti which, with an active portfolio of $1.3bn in IDA, representing approximately half of the Caribbean Program. LCCHT’s responsibilities include country strategy formulation and implementation, portfolio management, policy dialogue, and country relations. The unit’s goals are to ensure that: (i) the Bank’s program is carried out in a client–responsive manner which is relevant to the development challenges facing Haiti, (ii) the program can be realistically carried out within the unit’s budget parameters while meeting the Bank’s quality standards; and (iii) this program generates the intended development impact. The Haiti Country unit works closely with sector teams in the Bank’s Global Practices to ensure a successful delivery of the Haiti work program.
LCCHT is searching for an Office Assistant to provide high quality office support and contribute to the smooth running of the daily operations of the Haiti Country Office. Tasks detailed in this TOR may vary according to the office support needs and requirements of the CMU activities.
The Office Assistant (OA) will be under supervision of the Executive Assistant (EA) who is responsible for technical and professional development of the OA. The OA is an integral part of the Haiti Country Office Administration team.
Role & Responsibilities:
Administrative support:
The World Bank Group serves 30 client countries in the Latin America and the Caribbean Region (LCR). Clients range from large rapidly growing sophisticated middle-income clients to IDA countries to small Caribbean states to one fragile state. Despite immense resources, deep inequalities persist in most LCR countries, with nearly a quarter of the Region’s people living in poverty. The Bank’s strategy in LCR is focused on five pillars: (a) stimulating growth and improving competitiveness; (b) reducing poverty and inequality; (c) making governments and institutions work for people; (d) providing a platform for tackling global issues (climate change, trade, disease, migration); and (e) reducing risk, whether from extreme weather events, climate change, crime, and violence, or other. During the ongoing COVID-19 crisis, LCR’s strategy is being adjusted to help counties respond to unprecedented health and economic crisis by saving lives; protecting poor and vulnerable people; ensuring sustainable business growth and job creation; and strengthening policies, institutions, and investments. The Bank will support countries in pursuing a green, inclusive, and resilient recovery.
The Caribbean Country Management Unit (LC3 CMU) covers 19 countries, with a total population of about 18 million people, ranging from Sint Maarten (40,000) to Haiti (11 million). The CMU and key staff, including the Country Director and Operations Manager, are based in Kingston, Jamaica. Additionally, the CMU has a Country Office (headed by a Country Manager) in Port-au-Prince, Haiti, and a Country Office (headed by a Resident Representative) in Guyana. A Caribbean CMU anchor unit represents the CMU in Washington, D.C., and supports the overall work program.
In collaboration with Global Practice Groups, the LC3 CMU supports the development priorities of Caribbean countries through financing (IDA, IBRD, trust fund) and knowledge services, and also provides reimbursable advisory services in Overseas Countries and Territories. The active program includes a portfolio of 72 projects with commitments of $2.6bn in IBRD, IDA, and recipient-executed trust fund financing and 49 advisory services and analytics (ASA) products.
The World Bank Haiti Country Office (LCCHT) is a medium-sized office with about 40 staff. LCCHT is part of the Caribbean Country Management Unit (LC3 CMU) and is responsible for overseeing the World Bank’s program in Haiti which, with an active portfolio of $1.3bn in IDA, representing approximately half of the Caribbean Program. LCCHT’s responsibilities include country strategy formulation and implementation, portfolio management, policy dialogue, and country relations. The unit’s goals are to ensure that: (i) the Bank’s program is carried out in a client–responsive manner which is relevant to the development challenges facing Haiti, (ii) the program can be realistically carried out within the unit’s budget parameters while meeting the Bank’s quality standards; and (iii) this program generates the intended development impact. The Haiti Country unit works closely with sector teams in the Bank’s Global Practices to ensure a successful delivery of the Haiti work program.
LCCHT is searching for an Office Assistant to provide high quality office support and contribute to the smooth running of the daily operations of the Haiti Country Office. Tasks detailed in this TOR may vary according to the office support needs and requirements of the CMU activities.
The Office Assistant (OA) will be under supervision of the Executive Assistant (EA) who is responsible for technical and professional development of the OA. The OA is an integral part of the Haiti Country Office Administration team.
Role & Responsibilities:
Administrative support:
- Perform receptionist functions including welcoming visitors guiding and giving them appropriate information, sorting, and distributing incoming letters, answering telephones and any other tasks related to the reception, assisting in maintaining unit files in Share point, delivering urgent mails/messages, managing the pouch system, and handling courier services, etc.Maintain/update regularly a data base of CO contact list and a CO Directory list, including ministries, UN agencies, hospitals, hotels, international organizations, embassies, etc. and arrange for its distribution at regular intervals.Contribute to keeping good and warm work environment as well as good presentation of Haiti Country Office Reception.
Support to Security Team:
- Provide administrative support to the Security Manager/Specialist.Maintain the staff tracking and accounting system.Coordinate security briefings for all in-country missions/new staff and ensure that no one misses the briefing.Update visitor list including passport information and itineraries.Update World Bank HT security WhatsApp group upon missions ‘arrival.Help with TRs expenses for all Security Consultants if requiredCollaborate with the Security Specialist for any other assistance required regarding staff security.
Overall office support:
- Perform office functions, such as assisting in the preparation of short documents, memos, letters, and electronic mail.Support with the Weekly CM’s Correspondence Log, etc.Record incoming mails, following up outgoing mails.Back-up other ACS in routine office functions, as required.Perform other tasks as requested by the Supervisor.Prepare all printing and binding onsite for events and workshops.
Selection Criteria:
Selection Criteria & Competencies:
Selection Criteria & Competencies:
- At least the level of high school diploma in administration, secretariat, business administration with 3 years of experience, preferable in a similar position or equivalent combination of education and experience.Demonstrate strong interpersonal skills and commitment to work in a team – oriented, in a multi-disciplinary within a matrix management environment and ability to interact tactfully and affectively with staff at all levels.Sound organizational skills and ability to prioritize and deliver assignments as required and ability to work under pressure and to meet tight deadlines.Demonstrated organizational skills, resourcefulness, effective time management and ability to handle confidential information.Ability to pass relevant Bank Group tests as required.Excellent verbal and written communication skills in French. A good command of English and work experience in development organization would be an advantage.Excellent phone etiquette, coupled phone calls/messages, ensuring they are routed in a timely manner to the proper source.Basic knowledge of office equipment.Organizational skills with the ability to work effectively under pressure, handling concurrent activities simultaneously to meet deadlines.Resourceful and proactive.Excellent teamwork/collaboration skills and recognized ability to work effectively in a reciprocal environment
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