Job description
Our story
The Victorian Foundation for Survivors of Torture Inc. (also known as Foundation House) was founded in 1987 to advance the health, wellbeing and human rights of people of refugee background who have experienced torture or other traumatic events. We have worked with over 100,000 people from more than 70 different communities and are recognised as a national leader in the provision of trauma-informed and trauma-focused service delivery.
Your Impact
As an integral member of the team at Sunshine, you will be responsible for the efficient management of reception and administration by ensuring a safe and welcoming environment to all clients visitors and staff who engage with Foundation House. You have the ability to effectively communicate with a diverse array of individuals, both in person and through various communication channels such as phone, online platforms, and email. You will deliver excellent customer service and showcase the capacity to remain composed and communicate proficiently even when faced with challenging situations. You can manage a variety of different tasks at a high standard, alongside the capability to problem solve and take initiative.
This is an ongoing role, and we are offering between 0.8 and 1 EFT.
What you’ll need
To be successful, you will need to positively respond to the following selection criteria:
- Business/Administrative qualifications will be highly regarded
- Excellent interpersonal, communication and organisational and time management skills
- Great administration skills with the ability to keep track of multiple tasks
- Intermediate to advanced skills with MS Office suite of products
- Data analysis and reporting skills
- Undertake administrative duties in line with existing processes, with the ability to initiate and develop new processes
- Knowledge of suppliers and experience in managing contractors
- Booking on-line and telephone interpreter services
- Experience in working with people from culturally and linguistically diverse background
- Understanding of the refugee experience.
In return
You’ll be rewarded with:
- an attractive remuneration package, $88,288 (gross per annum pro-rata) + superannuation + leave loading
- salary packaging benefits of up to $18,550
- novated car leasing options
- a role with true purpose to make a difference in people’s lives
- a welcoming, highly diverse and supportive team environment
- generous leave provisions with option to purchase additional leave
- access to our Employee Assistance Program (EAP) for staff and family members.
Foundation House is an inclusive employer
Foundation House is an equal opportunity employer; we foster a work environment that is inclusive and diverse. We are values driven and are committed to improving the life outcomes of refugees and asylum seekers.
Foundation House is a state-wide agency offering services throughout Victoria. We currently have approximately 250 staff across our five offices in Brunswick, Dallas, Dandenong, Ringwood and Sunshine, and we also provide services in partnership with other agencies in regional and rural Victoria.
Foundation House is a Child Safe organisation committed to promoting and protecting the interests and safety of children. We actively play a part in combating family violence, as reflected in our organisational policies, protocols and staff development.
Read more about our history on our website here.
How to apply
Please upload your CV and a cover letter (maximum one to two pages) outlining why you are suitable for this role and how you meet the selection criteria as described above.
Please note applications that have not addressed the selection criteria will not be considered.
Please refer to the position description for detailed information about the role. For more information about our hiring process, please refer to our careers with us page here
For enquiries please contact Sam Notaro, Acting Manager Western Region on 9389 8903. Or via [email protected] using the subject line: Office Coordinator enquiry via EthicalJobs.
Hiring is subject to satisfactory Police Check, current Working with Children Check, and proof of the right to work and live in Australia.
A position description is attached.
