Office Manager (Remote)

Employer:         Turner Enterprises Management, LLC
Position:            Ted Turner Reserves Office Manager
Location:           Remote
Type:                 Full Time / Salary Exempt / Benefits-Eligible
Housing:            No

Have you dreamed of working for a world-class hospitality brand which boasts some of North America’s largest, privately-owned landscapes?  

At Ted Turner Reserves we connect people with nature by providing one-of-a-kind outdoor experiences in a luxury setting, and we’re looking for a passionate, energetic individual to be a part of our growing team.  

The Ted Turner Reserve’s leadership team is currently seeking an Office Manager who can provide vital administrative support for our Sales, Marketing, Revenue & Reservations efforts.

ABOUT THE POSITION
While reporting to the Vice President of Sales & Marketing of Ted Turner Reserves (TTR), the TTR Office Manager will be responsible for developing and overseeing the coordination of sales and marketing processes such as internal communications, campaign planning and scheduling and SOPs to enable the growth of the overall organization. This employee ensures that department personnel are supported in their ability to perform at the highest level by tracking and reporting on sales and marketing efforts as well as managing and organizing the teams’ shared files, email lists and databases. The Office Manager is responsible for the coordination of logistical efforts on behalf of the sales, marketing, and revenue teams. This employee handles the management of Ted Turner Reserves Admin’s finances and expenses and provides general department support.

You will also be responsible for: 

• Performing data entry which includes entering contact info into databases for marketing and data for production reporting.
• Assisting with the registration and planning of sales events.
• Managing the group inquiry intake / distribution process, assisting with proposals and contracts when needed.
• Handling the management of department systems and sites such as Mailchimp, Virtuoso, Cvent, etc.
• Managing the department’s SharePoint/OneDrive, ensuring organization of images and assets, and accurate/current information.
• Updating website events and sales collateral as needed.
• Maintaining TTR Admin expenses, including oversight of the department check book and subscription billing.
• Researching, organizing and maintaining target competitor and prospective client lists as needed.
• Assisting with miscellaneous analysis that includes compiling key data for various departments and ad hoc requested reports, e.g. annual budgets, strategic plans, monthly recaps, and structuring/formatting final drafts for submission.
• Maintaining internal communication such as promotion bulletins, annual contracted preferred client offers, contract distribution, dept meeting notes, SOPs and gift certificate/donation requisitions and fulfillments.
• Assisting with the creation and deployment of email campaigns as needed, managing deployment calendar and scheduling.
• Providing miscellaneous support that includes checking availability and providing rates to VP of Sales and Marketing, negotiating group bids & generating proposals, being a point of contact on out of office messaging when department leaders are out of office.
• All other duties as assigned.

YOUR QUALIFICATIONS
Essential:

• Excellent organizational skills and attention to detail.
• Ability to thrive in a fast-paced / startup environment.
• Proficiency in Property Management Systems, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), and Adobe Creative Cloud (Photoshop, InDesign, etc.).
• Minimum of 3 years of experience in sales/marketing, preferably within a resort setting, with knowledge of operations.
• Ability to work flexible hours, including weekends and holidays.
• This position requires operation of vehicles, and you’ll need to possess a valid driver’s license or be able to obtain one within 30 days of employment.  Your driving record will need to meet the standards and requirements of the Company and the Company’s insurance provider.
• You’ll need to present documentation establishing both identity and employment authorization within three days of hire pursuant to federal law.

Preferred:

• High School diploma or General Education Degree (GED).
• Bachelor’s degree in related field or equivalent experience.

YOUR QUALITIES

• You’re alert, friendly and eager to assist coworkers politely and promptly.
• You demonstrate care and compassion for team members, putting the needs of the team before your own.
• You’re self-directed, energetic, and motivated with multi-tasking capabilities.
• You’re creative, adaptive and willing to work with existing core resort philosophy and style.
• You demonstrate clean work habits and attention to detail.
• You conduct yourself in a professional manner in and out of the work setting.

EMPLOYEE BENEFITS & PERKS
The Company offers full time employees an elite benefits package, including medical dental and vision insurance, basic life insurance, short term disability, 401(k) plan with matching contributions, paid time off and paid holidays.   

ACCOMMODATIONS
This position will require you to live off the Turner properties, but travel to and from the properties is expected a minimum of 5 times per year.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT
On a regular basis, you can expect to:

• Stand; sit; walk; move hands and fingers; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear.
• Lift and/or move up to 25 pounds.
• Perform physical labor for extended periods of time.
• Be on your feet for extended periods of time.

The physical demands described above are representative of those that must be met to successfully perform the essential functions of this job, and the work environment characteristics are representative of those you may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Accommodation inquiries must be made to the Company’s Human Resources Department for consideration.

Turner Enterprises Management, LLC is an Equal Opportunity Employer and a Smoke Free/Drug-Free Workplace.

For more information, visit https://tedturnerreserves.com/careers/.