Office Specialist

98606BR

Campus: Tempe

Office Specialist

Job Description

This position is primarily responsible for maintaining student health records and verifying immunization records in a high-volume, fast-paced environment. Job duties shift depending on the academic calendar. Medical Records duties include clearing alerts for health forms, processing record requests, responding to Health Portal inquiries, preparing documents for scanning and filing, routing documents for signatures, and monitoring and providing
customer service via phone, in-person, and email interactions. During high-volume immunization seasons, one will
verify uploaded immunization documents, data entry, and message students of document deficiencies, and work collaboratively across various departments within the University and with diverse populations and groups.
Responsible for taking a leadership role in cultivating, creating, and ensuring student participation in ASU Spirit, Pride, and tradition while instilling institutional affiliation and college pride.

Job Family

Clerical & Admin Support

Department Name

ASUHS Medical Records

Full-Time/Part-Time

Full-Time

VP Code

EDUC OUTRCH & STDT SVCS

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$21.64 per hour

Close Date

05-February-2024

Essential Duties

• Responsible for the safeguarding of health records in compliance with HIPAA, state laws, and privacy acts
• Verify the accuracy of the immunization data entered
• Responds verbally or in writing to inquiries, complaints, or problems and makes necessary adjustments
• Demonstrates collaboration, congeniality, and problem-solving skills. Maintains an open line of communication between management and other staff while always demonstrating a professional demeanor.
• Ability to successfully balance multiple tasks simultaneously

Minimum Qualifications

Three (3) years of office/clerical experience, which includes one (1) year in a directly related function; OR,Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Evidence in medical office experience and training in HIPAA.
• Demonstrated knowledge of Electronic Medical Records
• Demonstrated knowledge of policies, procedures, and terminology of assigned functions.
• Experience with the technologies in the operation of a variety of office machines.
• Expereince in work that requires organization and detail-minded, demonstrates and the  ability to multi-task & work in a fast-paced environment.
• Demonstrated knowledge of immunizations

Working Environment

• In-person office setting
• Monday to Friday, 8-5 pm • Working with Electronic Medical Records(EMR) Systems
• Able to perform effectively in a high-volume, fast-paced environment
• Must demonstrate ability to work independently and cooperatively in a team as needed and follow up towards successfully completing assigned tasks.
• Maintain a clean and organized work area self-sufficient, use critical thinking to make decisions and be detail-oriented
• Sit or stand for prolonged periods of time
• Work collaboratively across various departments within the University as well as with diverse populations and groups
• Use computers effectively – including inputting, reviewing, and retrieving information, extended periods of viewing screen, and using mouse and keyboard
• Communicate effectively
• Walk throughout campus for meetings or events, regardless of the weather
• Climb stairs in locations with no elevator.
• Ability to lift 35 lbs.

Department Statement

The mission of the ASU Health Services is to provide high-quality health care that is accessible, affordable and compassionate in order to ensure the well-being and educational success of students at Arizona State University.
Through our internal and external academic partners, the ASU Health Services faculty and staff are an integral part
of the New American University. ASU Health Services is a member of the Mayo Clinic Care Network. ASU Health
Services is fully accredited by the Accreditation Association for Ambulatory Health Care. ASU Health Services facilities are beautiful, modern, efficient, and utilize an electronic health record (Point & Click). ASU Health Services works with our other wellness departments to create a healthy campus model and our physicians and nurse practitioners play a key role working with student leaders.

We are a coordinated group, practicing medicine with staff board certified physicians (with specialties in family
medicine, internal medicine, emergency medicine, sports medicine, rheumatology, and adolescent medicine) and board-certified nurse practitioners. To learn more about Health Services, please visit our website at
http://students.asu.edu/health .

Arizona State University offers a comprehensive benefits package that includes valuable employee benefits to enhance the total compensation of its staff. This package includes:

• Tuition Reduction Program for staff members, their spouses, and dependents, available on day one.
• Low-cost health, dental, vision, and life insurance benefits available on day one.
• Retirement program designed to promote long-term savings and provide income upon retirement.
• Paid time for volunteer and professional development.
• Wellness program for preventative health education and screenings.
• Disability and leave program for income protection.
• Employee assistance for free and confidential behavioral health services.

For more benefits information, please visit:

http://cfo.asu.edu/hr-benefitsenrollment

.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation’s fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources .

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.