Officer, Digital Solutions – P3

About UNAIDS:
Serving Communities and Countries to End Inequalities and AIDS

We, the Joint United Nations Programme on HIV/AIDS, lead the global effort to end AIDS as a public health threat by 2030. By placing the Sustainable Development Goals (SDGs) related to reduction of inequalities at the heart of our work, we lead the global response to AIDS by: (i) maximizing equitable and equal access to HIV services, (ii) breaking down barriers to achieving HIV outcomes, and (iii) integrating efficient HIV responses into wider health and protection systems.

We are committed to creating an equal, safe and empowering workplace culture where all people in all their diversity thrive. We live our values of Commitment to the AIDS Response, Integrity and Respect for Diversity.

 

MANDATE OF THE DEPARTMENT:
The Management Department promotes effective Operations of the Joint Programme, and provides overarching management functions in the areas of human resources, finance, budget, information technology and administration to enhance UNAIDS’ capacity to implement its mandate and vision.

Within the Management Department, the Digital & Technology Solutions (DTS) team ensures that information technology is a strategic enabler of the vision of Getting to Zero, and contributes to the transition from managing a disease to ending an epidemic. The DTS team makes possible new ways of collaboration, enables evidence-based decision making, facilitates greater sharing of knowledge and provides new tools to reach out and communicate with our key stakeholders and constituencies. To play this important role, the department is an agent of change, contributing to making UNAIDS work fast, smart and efficiently.

 

Main tasks and Responsibilities of the Position:
Reporting to the Team Lead, Digital Solutions, the Officer, Digital Solutions:

1. Engages with business partners to understand their digital needs:

Review requests from business partners from all regions for new projects and solutions.
Partner with colleagues to explore business requirements and conduct business analysis as necessary to recommend optimal solutions aligned to the Digital Strategy.
Assess functionality of Software as a Service (SaaS) solutions and new technologies within the context of business requirements and the Digital Strategy, recommending appropriate usage taking into account cybersecurity risks.
Prepare project initiation documents for prioritized projects.
Define, plan, design, and improving the ICT services, technology infrastructure, architecture and roadmaps in support to the key business needs including UN agency partners requirements.

2. Implements digital solutions:

Manage projects and activities from the digital project portfolio and ensure delivery of efficient business solutions, managing budget, procurement processes and resources assigned to the project.
Participate in projects and activities as business analyst or technical expert.
Lead and coordinate the implementation of new solutions including training, change management, communication, and integration.

3. Contributes to optimal use of digital solutions in UNAIDS:

Provides training to staff on new technologies and solutions.
Keeps abreast of technological developments and contributes to communities of practice and exploratory or innovative initiatives.
Participates in the development of digital policies and standards.
Provides technical expert advice and guidance to the IT operations team in managing the global infrastructure including support in problem-solving and remediation.
Performs any other duties as requested by supervisor.
 

REQUIRED QUALIFICATIONS

Education:
Essential:
Advanced university degree at the master’s level or equivalent in Computer Science, Engineering, Business Administration, or related field. For internal candidates, a first university degree is accepted with a minimum of seven years of relevant experience.

 

Competencies:
UNAIDS Values
1. Commitment to the AIDS response
2. Integrity
3. Respect for diversity

Core competencies
1. Working in teams
2. Communicating with impact
3. Applying expertise
4. Delivering results
5. Driving change and innovation
6. Being accountable

Managerial competencies
1. Leading Teams
2. Building Relationships and Networks
3. Developing and Empowering Others
4. Managing Performance and Resources
5. Vision and Strategic Thinking
6. Exercising Sound Judgement

Experience:
Essential
At least 5 years of experience in business analysis, participation in software implementation projects from start to finish, implementation of digital solutions on an international level. Technical background and experience in: project management, implementation of standards software solutions preferably SaaS solutions, business analysis, system integration, data migration/analytics and training of users.

Desirable
Broad IT experience in several areas (ERP, infrastructure, applications, information management, service management, artificial intelligence, cybersecurity and cloud environments). Experience with Workday or SalesForce implementations. Change management experience in implementation of new digital solutions. Project management certification.

Languages:
Essential: Advanced knowledge of English.
Desirable: Working knowledge of another UN official language.

Annual salary: (Net of tax)
USD 64,121 at single ratePost Adjustment: 41.1 % of the figure(s) on the left side. This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.

 

Applications from people living with HIV are particularly welcome. Applications from women and from nationals of non- and under-represented member states are particularly encouraged.

 

Any appointment/extension of appointment is subject to the Staff Regulations and Rules of the World Health Organization (WHO) adjusted, as necessary, to take into account the particular operational needs of UNAIDS, and any subsequent amendments.

Only candidates under serious consideration will be contacted.

 

Note: The paramount consideration in the appointment, transfer or promotion of staff is the necessity of securing the highest standards of efficiency, competence and integrity. The medical criterion for recruitment is fitness to work in the particular post. The United Nations HIV/AIDS Personnel Policy clearly stipulates that no staff and/or potential candidates shall be discriminated against on the basis of real or perceived HIV status. HIV infection, in itself, does not constitute lack of fitness to work. There is no obligation to disclose HIV-related personal information.

UNAIDS is committed to providing a work environment that respects the inherent dignity of all persons. UNAIDS has a responsibility to take all appropriate steps to prevent and respond to discrimination, abuse of authority, and harassment, including sexual harassment in the workplace or in connection with work. UNAIDS has zero tolerance towards abusive conduct.

 

Please visit UNAIDS’s e-Recruitment website at: https://erecruit.unaids.org to review and apply to positions. The system provides instructions for online application procedures.

All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement.

 

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