Organizational Context
The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 191-member National Societies (NSs). The overall aim of IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by NSs with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.
IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.
IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services.
IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. IFRC also has country cluster delegations and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.
IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles.
Job Purpose
The Emergency Reporting Officer is primarily responsible for ensuring the high-quality and timely delivery of reports for emergency operations supported by IFRC. This includes preparing and coordinating narrative reports, ensuring compliance with IFRC and donor standards, and building reporting capacity. Additionally, the officer will facilitate emergency planning, monitoring, evaluation, and learning (PMEL) activities, collaborating with the Operations and Programmes team, and other members in the Afghanistan Delegation Quality and Accountability unit, as well as planning monitoring evaluation and reporting PMER counterparts at the IFRC Asia Pacific Regional Office to enhance overall operational effectiveness and informed decision-making.
Job Duties and Responsibilities
Emergency Planning, Monitoring, Evaluation and Learning (30%)
- Guide emergency needs assessment.
- Lead/guide emergency planning process to develop quality plans for all operations, ensuring engagement and participation of technical team members, and ensuring compliance with IFRC standards for planning.
- Set up systems and guidance to support the development of quality plans from each sector and to enable the consolidation and subsequent revisions of the Operation Strategy to inform a coherent, high-quality plan.
- Work closely with all units in the Country Delegation to collect, collate, and edit inputs on the development of the Disaster Response Emergency Fund (DREF)/ Emergency Appeal document and Operation Strategy.
- Support Senior M&E Officer to develop M&E plans for emergency operations, projects and programmes
- Provide technical assistance in monitoring and evaluation plan development, operation review and evaluations as well as learning exercises including lessons learned workshops.
- Provide technical support for Emergency Appeal, Operation Strategy and Implementation Plan revision process as required.
- Carry out frequent field visits to collect data and stories for planning and reporting.
Reporting (70%)
- Establish and manage a comprehensive reporting timetable for all emergency operations, monitoring it in liaison with finance and operations to ensure adherence and timely submission of reports. Send reminders to the operations team and budget holders on due reports.
- Lead the preparation and delivery of narrative reports for all emergency operations (e.g., situation reports, field reports, operation updates, pledge-based reports, final reports) by consolidating inputs from technical team members and ensuring coherence, accuracy, and compliance with IFRC and donor standards and formats.
- Coordinate with the operations team to maintain high quality and timeliness in meeting established deadlines.
- Ensure all emergency reporting in the Afghanistan Delegation adheres to the Federation-Wide approach.
- Engage with the Red Cross and Red Crescent Movement and external partners to gather comprehensive information on their activities within the operational context to enhance the accuracy and completeness of reports.
- Collaborate with technical and support managers, particularly finance, Operations and Programme Mangers, to ensure compatibility between narrative and financial information in all reports and for any pledge-based reporting. Cross-check the narrative information for coherence with the financial information.
- Build the capacity of National Society staff to effectively use IFRC tools and platforms, including the GO platform, launching DREF, producing operation narrative reports and other relevant reports.
- Provide feedback and guidance to all report development, verifying data and information to ensure consistency and accuracy so that all reports are submitted in a high-quality format in terms of content, completeness, and timeliness.
- Ensure quality translation (Pashtu, Dari, English) of emergency operation plans, reports and other PEMR-IM,
- learning, community engagement and accountability, and protection gender inclusion documents.
- Conduct data analysis, requested by teams through the line manager to inform programme management.
Education
Required:
- Bachelor’s degree in mass communication, print and/or broadcast journalism.
- Relevant pprofessional training or relevant experience in print journalism.
Preferred:
- Master’s Degree in relevant field (mass communication or any field of social sciences, development studies, Economics, etc.)
- Relevant post-graduate qualification/technical training (or equivalent experience) in PMER and/or project management .
Experience
Required:
- At least 3 years of experience working in the area of expertise.
- Solid experience in planning and producing high-quality report of emergency operations supported with graphic and statistical summaries.
- Strong background in report-writing and product delivery within tight deadlines.
- Involvement in mass media.
- A broad understanding of global humanitarian issues, disaster response, recovery, and related areas.
- Experience of working in both emergencies within international Organization.
- Experience of working for the Red Cross / Red Crescent or other humanitarian organization.
- Proficient in mobile data collection tools like Kobo, ODK or equivalent mobile data collection systems.
Knowledge, Skills and Languages
Required:
- Required: Ability to prioritize, work well under pressure and meet deadlines. Able to achieve results through collaboration/teamwork.
- Strong communication and interpersonal skills, able to negotiate while maintaining effective working relations.
- Ability to adapt and adjust to change, take extra miles to accomplished work task.
- Ability to work well in a multicultural team and in a changing environment.
- Basic research and analysis by generating new ideas and approaches, research best practices and proposes new, more effective ways of doing things.
- Good research and analytical skill, able to produce good report writing with ability of editing skills.
- Advanced Computer skills: Windows, Word Processing, PowerPoint, Excel. (spreadsheet and database application) + Ability to use video conferencing application i.e., Microsoft Teams, Zoom .
- Ability to be flexible to work in pressurized working environments e.g., disaster affected area.
- Fluently spoken and written English.
Preferred:
- Fluently spoken and written Dari/Pashto.
Competencies, Values and Comments
Role Model Competencies: Accountability, Diversity, Integrity, Professionalism,
Collaboration: Teamwork
Achievement: Communication, Self-Managing performance
Commitment to the International Red Cross and Red Crescent Movement and seven principles