Background

In Bosnia and Herzegovina (BIH), in line with its 2021-2025 Country Programme, UNDP focuses on sustainable and inclusive growth, people-centred governance and social cohesion.

UNDP is fully committed to support BIH with regards to its Agenda 2030 commitments as well as the European Union (EU) accession process. The UNDP Country Programme Document for BiH outcomes correspond to three outcomes of the UN Sustainable Development Cooperation Framework (UNSDCF) 2021-2025 (outcome 1 on resilient, sustainable, and inclusive growth, outcome 4 on accountable and transparent governance systems, and outcome 5 on social cohesion and trust).

The On-call Security Guard will work under the overall supervision of Head of Security and direct supervision of Security Assistant.

The Security Guard is responsible for ensuring a safe and secure environment and provides support to the surveillance of UN premises as well as the protection of staff and visitors.

The Security Guard promotes a client, quality, and results-oriented approach.

The On-call Security Guard works in close collaboration with the Operations, UNDSS Programme and projects staff in the CO and other UN agencies staff to ensure consistent security level.

This a short-term assignment, and On-call Security Guard will be engaged periodically, as per work needs.

Duties and Responsibilities

Security Guard duties are performed in eight (8) or twelve (12) hour rotating shifts which are covering posts on 24/7 basis.

The incumbent will be dressed in prescribed uniform and carry approved “Use of Force” equipment.

Security Guard will be performing variety of tasks while ensuring Safe and Secure environment for UN House personnel and assets.

Detail Security Guard duties are defined in standing Standard Operating Procedures, Post Orders, and other relevant security plans.

Following sections describe general Security Guard duties but they are not limited to them:

• Access Control
• Control Center
• Emergency Response
• Other Duties

Access Control

·Provide Safety and Security for all UN House personnel and visitors.

·Perform the pedestrian access control to the UN House facilities ensuring that all personnel and visitors desiring access are properly identified, screened and directed.

·Perform the vehicular access control to the UN House facilities ensuring that official, staff and visitor vehicles desiring access are properly identified, inspected and directed.

·Ensure that no unauthorized personnel gain access to UN House facilities.

·Ensure that all persons removing equipment from UN House premises present the equipment and valid document in which this action is duly authorized.

·Conduct patrolling of entire UN House and its inner, outer perimeter and parking area in front of the compound.

·Conduct physical security checks of compound and offices ensuring that they are properly secured.

·Use of technical screening equipment to prevent prohibited items from entering the Facility.

·Use of variety access control technical equipment.

·Maintain control of the emergency key system and its log sheet.

·Implement all related and prescribed technical and nontechnical measures.

Control Center

·Maintaining operation of the security control centre.

·Monitor and control following:

• UN House Emergency line;
• Public Address system;
• Video Surveillance system;
• Intrusion Detection system;
• Fire Safety and Suppression system;
• Electronic door locking/access control system;
• VHF working channel for d/s area;

·Be familiar with existing procedures and comply with them.

Emergency response

·Act as a response officer during any emergency or incident.

·Be familiar with emergency procedures and all issued Security Standard Operating Procedures and Contingency plans.

·Implement UN House emergency procedures and measures in case of such event.

· Know how to properly employ firefighting equipment should a fire be discovered on premises.

Other Duties

· Maintain peace and order within UN House.

· Maintain all logbooks in respect to established routine.

· Provide verbal and written reports.

· Provide security support for organized events as requested by Head of Security.

· Perform other duties as directed by the Head of Security, Security Assistant and UN Department of Safety and Security (if needed).

Competencies

Core
Achieve Results:	LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively:	LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
Learn Continuously:	LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility:	LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination:	LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner:	LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion:	LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies

Thematic Area	Name	Definition
Business Management	Communication	Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience
Security Services	Customer Satisfaction/Client Management	Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs. Provide inputs to the development of customer service strategy.