Operations Analyst – Data Analytics Analyst – GE  

IFC a member of the World Bank Group is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities. Our mission is to leverage the power of the private sector to end extreme poverty and boost shared prosperity on a livable planet.

The Vice Presidency for Corporate Support (COSVP) integrates Budget and Business Administration, Strategy, HR, Communication, and Information & Technology functions under one umbrella to enable the execution of IFC’s management and operational needs in the best way. As part of the VPU, the Strategic Initiatives, Analytics & Knowledge Management (CSI) department exists to (1) foster innovation and continuous improvement within the VPU, (2) Collaborate with all other functions within the VPU and relevant units across IFC to assist senior leadership in conceptualizing and executing the necessary institutional changes to realize IFC’s strategic goals and growth aspirations, and (3) support staff across the organization in their effort to delivery efficiently and effectively to clients through improved access to data, consistent & quality reporting, quality knowledge and learning content/experience, as well as clear and smooth transformative change.

The Corporate Analytics and Reporting (CSIAR) unit serves as a center of excellence (CoE) for the corporation with the following responsibilities:  

• Analytics & Reporting:  Standardize, streamline, and automate analytics and reporting for IFC internal clients and the Board. Ensure consistency, simplicity, and transparency of information to facilitate data-driven decisions and insights, thereby improving operational quality, efficiency, and driving business growth.  
• Scorecards:  Coordinates the development of IFC’s Corporate Targets and VPU KPIs in alignment with IFC’s strategy and business outlook. Coordinates IFC’s input into the WBG Scorecard as part of the core team, in collaboration with Bank and IFC colleagues.  
• Data Enablement & Governance:  Serves as the secretariat for IFC’s Data Enablement Council with the responsibility for driving the Data Enablement & Governance program. Coordinates IFC’s DEG core team in partnership with the IT Data & Platform Engineering (CIT) and Information and Technology Risk (CRG) teams.  
• Data Literacy:  Coordinates IFC’s Data literacy program and training curriculum. Administers IFC’s Data Enablement Community of Practice in partnership with IT Data & Platform Engineering (CIT). 

Duties and Accountabilities

The CSIAR unit is seeking a qualified candidate to support the overall BI/reporting and analytics work program. The work program includes several components with the primary goal to data management for reporting, simplify business processes, standardize and automate recurring reports for reliable analysis and deeper insights on IFC resources thus enabling data-driven decisions. This position will support various BI/Reporting and Analytics solutions in partnership with team members and client departments and deliver data modeling / data pipeline solutions in Microsoft’s Azure/Fabric/Power platform offerings to enable reporting and analytics.

Key tasks and responsibilities include:

• Gain a deep understanding of IFC’s Operations, Knowledge Management, Human Resources, Budget & Administration, Partnerships and Trust Fund domains to understand business requirements and deliver innovative solutions
• Create data models and implement data transformations using Alteryx/Azure/Power Query to enable advanced analytics to include leveraging Quick Insights, AI Insights, Text Analytics, NLQ and other machine learning techniques to extract insights from data
• Design and build interactive dashboards, reports, and visualizations using Power BI desktop
• Partner with business departments in Operations (spanning Pipeline, Program, Portfolio, Upstream/Advisory, Climate, ES&G, PPP), Human Resources, Budget & Administration, Partnerships and Trust Funds to understand business requirements and deliver timely and accurate reports/analyses in response to identified needs
• Leverage data science toolsets (Python/R) to perform data analysis, statistical modeling, and create predictive/prescriptive BI/reports and analytics
• Propose and implement data-driven solutions to optimize data management processes and systems.
• Communicate complex results to technical and non-technical audiences to enable decision-making
• Demonstrate strong interpersonal skills and desire to work in teams in fast-paced work environments
• Manage multiple concurrent projects that require inputs from stakeholders while balancing impact on business needs
• Collaborate effectively with IT for technology, tools, data engineering and platforms
• Ensure adherence to data governance policies, standards, and procedures

Selection Criteria

• Master’s degree in Business Analytics, Statistics, Economics, Information Systems, Computer Science, Data Science, Business Administration or related field with a minimum of 2 years of relevant experience in reporting, analytics, data management with preferred business process exposure to IFC operations, human resources, budget & administration, trust funds business processes; or Bachelor’s degree and a minimum of 4 years of relevant experience.
• Required working experience with Power BI, DAX and Power Query
• Required experience with programming languages such as SQL, Python, R
• Required working experience with SQL Server, Azure and Databricks
• Demonstrated ability to visualize data for effective storytelling
• Knowledge of statistical analysis, quantitative research and experience gathering and interpreting data.
• Strong analytical and problem-solving skills with a high degree of initiative and creativity
• Prior experience working with cross-functional teams and across departments in a matrix organization
• High degree of adaptability to changing requirements and a dynamic environment
• Ability to work collaboratively in a fast-paced, internationally diverse work environment; strong interpersonal skills are essential
• Excellent communication and presentation skills
• Commitment to maintain the highest ethical standards
• Preferred data collection, wrangling, and modeling experience (in tools such as Power Query, Alteryx, SQL, Microsoft Azure)
• Preferred working experience with Tableau
• Preferred knowledge and adherence to data privacy and compliance standards or industry-specific regulations

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.

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