Operations Analyst – Strategic Initiatives, Analytics & Knowledge – GE  

IFC a member of the World Bank Group is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities Our mission is to harness the power of the private sector to end extreme poverty and boost shared prosperity on a livable planet. 

The Vice Presidency for Corporate Support integrates the following departments under one umbrella to enable the execution of IFC’s strategy and effectively address operational needs: Budget and Business Administration, Human Resources, Communication and Outreach, Strategy and Operations Management, Information and Technology, and Strategic Initiatives, Analytics, and Knowledge Management.  

The Strategic Initiatives, Analytics, and Knowledge Management (CSI) Department exists to (1) drive innovation and continuous improvement within the Corporate Support VPU and (2) together with all other functions within the VPU and in partnership with other relevant units across IFC, support the Management Team and the rest of our senior leadership in designing and implementing the institutional change needed to achieve IFC’s strategic objectives and growth ambitions.  

The department is seeking an Operations Analyst to support the planning, coordination, and delivery of initiatives, applying best practice project management approaches across the department’s work plan. This role will provide hands-on project support to the Head of Department as well as team leaders in their project manager roles, ensuring alignment and operational excellence at both project and portfolio levels. The Analyst will report to the Lead of the Change Management Team and collaborate closely with the Head of the Department and other senior leaders. 

Duties and Responsibilities 

•  Portfolio Coordination: 

–  Oversee the lifecycle of CSI initiatives by applying project management best practices to define standardized approaches and foster consistency across the department’s work program. 

–  Track and monitor project health, timelines, and dependencies, identifying synergies and raising risks or potential issues as needed. 

–  Align project objectives, scope, and success criteria with departmental goals and deliverables. 

•  Project Support: 

–  Assist team leaders in designing, developing, and implementing strategic initiatives, taking a proactive and independent approach to project support. 

–  Establish project management frameworks, ensure compliance with standards, and implement controls to enhance project delivery. 

–  Prepare project plans, manage dependencies, and facilitate coordination with stakeholders. 

•  Reporting and Analysis: 

–  Create portfolio dashboards and reports, monitor key performance indicators (KPIs), and provide insights on project performance and impact. 

–  Meeting and Coordination Support: 

–  Organize and coordinate key meetings, including scheduling, preparing materials, drafting agendas, and recording minutes. 

–  Act as a central point of contact for coordination aspects of strategic initiatives, liaising with internal teams and external partners as needed. 

•  Documentation and Communication: 

–  Support document management, reporting, and communication flows for ongoing strategic projects. 

–  Contribute to change management planning and execution at both the project and portfolio levels. 

•  Other Responsibilities: 

–  Collaborate on departmental planning activities, including work plan development and operational alignment. 

–  Perform additional duties and support ad hoc projects as required. 

Selection Criteria

• M.B.A. or Master’s degree in a relevant field with at least 2 years of project management experience, or an undergraduate degree with at least 4 years of relevant project management experience in a large, global organization.  

• Project Management Professional (PMP) or other relevant project management certification is preferred, with experience or familiarity with a range of PM / process methodologies such as Six Sigma, Agile, Scrum, PRINCE2, etc.) 

• Proven track record of planning, executing, controlling, and closing complex, cross functional projects, with the ability to manage multiple project components simultaneously. 

• Experience in organizational transformation, process changes and change implementation. Change management training / certification (PROSCI / APMG) is an advantage.  

• Working knowledge of business intelligence tools such as Tableau or Power Bi. 

• Strong quantitative and qualitative analytical and reporting skills. 

• Excellent written and oral communication skills in English, including the ability to communicate complex information to diverse audiences and identify and resolve challenges effectively.  

• Strong interpersonal skills, with the ability to mediate disagreements and negotiate resolutions across various stakeholder groups. 

• Self-starter with a strong drive and results orientation. 

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.

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