Operations Coordinator

• Job type: Full-time (35 or 38 hours per week)
• Classification: SCHADS Level 5 ($49.28 per hour)
• Location: 267 Broadway, Glebe; other locations as specified 
• Reports to: Director of Operations

NUAA is a peer-led organisation aimed at promoting the health, human rights and dignity of people who use or have used drugs in NSW.

NUAA can offer the right person a flexible and supportive workplace. If you like a challenge, have experience working in operations role, can juggle competing priorities and would love to support a dynamic team, get in touch. NUAA can give you the opportunity to work in an organisation that makes a difference to people’s lives.

YOUR KEY RESPONSIBILITIES WILL BE TO:

• Manage and actively grow NUAA Memberships incl. organisation of NUAA’s AGM
• Assist NUAA staff with onsite IT support (Level 1) and perform Microsoft 365 administrative tasks
• Liaising with IT support and telecommunications service providers
• Support of bookkeeper incl. payroll and other bookkeeping related tasks
• Actively participate in the accreditations process and contribute to continuous improvement across the organisation
• HR support incl. on/offboarding of staff and line-management of relevant program staff and volunteers
• Liaise with building management and direct building improvement and maintenance
• Keep NUAA’s registers up to date, ensure functional meetings take place and assist with other administrative tasks as directed
• Act in the role of WH&S Officer and proactively identify risks and policy areas needing development and propose policy-related solutions and risk management approaches e.g. workplace health and safety policies and procedure
• Actively contribute to the preparation and execution of NUAA events

BENEFITS OF THE ROLE

• Work for an organisation supporting our community
• Competitive salary
• Additional Gifted Christmas Leave (8 days in addition to public holidays)
• Optional Rostered Day Off (RDO)
• Access to NFP Salary Packing & Meal Entertainment Benefit
• Flexible work arrangements incl. WFH options
• Employee Assistance Program (EAP) available

SELECTION CRITERIA

Essential:

• Understanding of the issues facing people who use or have used drugs illicitly.
• Previous experience in an operations role.
• Demonstrated ability managing multiple projects with competing deadlines in a busy work environment.
• Strong IT skills with the ability to provide basic IT support to staff.
• Experience in WH&S compliance and risk management within organisations.
• Proven ability to effectively plan, execute, and oversee projects, demonstrating a strong track record of on-time delivery within a given budget.
• Ability to learn new systems and processes quickly.
• Ability to manage and maintain databases.

Desirable:

• Experience in HR processes incl. on- and off-boarding of new staff
• Experience in achieving and maintaining accreditation
• Good understanding of financial processes, payroll and the use of Xero
• Experience with membership management incl. growth and retention strategies
• Current NSW driver’s license

PLEASE NOTE:

Applications MUST address the selection criteria to be considered.

A position description is attached.