Operations Coordinator

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Job description

  • Job type: Full-time (35 or 38 hours per week)
  • Classification: SCHADS Level 5 ($49.28 per hour)
  • Location: 267 Broadway, Glebe; other locations as specified
  • Reports to: Director of Operations

NUAA is a peer-led organisation aimed at promoting the health, human rights and dignity of people who use or have used drugs in NSW.

NUAA can offer the right person a flexible and supportive workplace. If you like a challenge, have experience working in operations role, can juggle competing priorities and would love to support a dynamic team, get in touch. NUAA can give you the opportunity to work in an organisation that makes a difference to people’s lives.

YOUR KEY RESPONSIBILITIES WILL BE TO:

  • Manage and actively grow NUAA Memberships incl. organisation of NUAA’s AGM
  • Assist NUAA staff with onsite IT support (Level 1) and perform Microsoft 365 administrative tasks
  • Liaising with IT support and telecommunications service providers
  • Support of bookkeeper incl. payroll and other bookkeeping related tasks
  • Actively participate in the accreditations process and contribute to continuous improvement across the organisation
  • HR support incl. on/offboarding of staff and line-management of relevant program staff and volunteers
  • Liaise with building management and direct building improvement and maintenance
  • Keep NUAA’s registers up to date, ensure functional meetings take place and assist with other administrative tasks as directed
  • Act in the role of WH&S Officer and proactively identify risks and policy areas needing development and propose policy-related solutions and risk management approaches e.g. workplace health and safety policies and procedure
  • Actively contribute to the preparation and execution of NUAA events

BENEFITS OF THE ROLE

  • Work for an organisation supporting our community
  • Competitive salary
  • Additional Gifted Christmas Leave (8 days in addition to public holidays)
  • Optional Rostered Day Off (RDO)
  • Access to NFP Salary Packing & Meal Entertainment Benefit
  • Flexible work arrangements incl. WFH options
  • Employee Assistance Program (EAP) available

SELECTION CRITERIA

Essential:

  • Understanding of the issues facing people who use or have used drugs illicitly.
  • Previous experience in an operations role.
  • Demonstrated ability managing multiple projects with competing deadlines in a busy work environment.
  • Strong IT skills with the ability to provide basic IT support to staff.
  • Experience in WH&S compliance and risk management within organisations.
  • Proven ability to effectively plan, execute, and oversee projects, demonstrating a strong track record of on-time delivery within a given budget.
  • Ability to learn new systems and processes quickly.
  • Ability to manage and maintain databases.

Desirable:

  • Experience in HR processes incl. on- and off-boarding of new staff
  • Experience in achieving and maintaining accreditation
  • Good understanding of financial processes, payroll and the use of Xero
  • Experience with membership management incl. growth and retention strategies
  • Current NSW driver’s license

PLEASE NOTE:

Applications MUST address the selection criteria to be considered.

A position description is attached.

To help us track our recruitment effort, please indicate in your cover/motivation letter where (tendersglobal.net) you saw this job posting.

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