Operations Coordinator

Summary of Position

North Cascades Institute is seeking a qualified candidate for the position of Operations Coordinator (OC) at our Environmental Learning Center (ELC), located in the North Cascades National Park. The OC will be responsible for overseeing daily operations, including front desk services, office administration and logistical support, ensuring a seamless guest experience. This role reports to the Operations Director and requires collaboration with staff to maintain high service standards for guests and program participants. The OC will manage a portion of the operations budget and execute daily tasks independently.

Please note, the jobsite can experience challenging environmental conditions such as snow-covered roads, avalanches, wildfires, smoke, wild animals, and flooding. The position is a regular, full-time role, with supervision provided by the Operations Director. If you have a passion for environmental education, a strong work ethic, and thrive in remote settings, we encourage you to apply!

Required Qualifications:

• 2+ years of proven experience in operations logistics, administration, or related roles.
• 1+ years of supervisory experience.
• Ability to accommodate a flexible work schedule.
• High level of customer service and interpersonal skills to handle sensitive situations.
• Excellent organizational skills and ability to manage multiple priorities.
• Valid driver’s license with no more than one moving violation or a single serious offense in the last three years or any single alcohol or drug-related offense within the past five years.
• Proficiency with computers, spreadsheets, and Microsoft Office applications.
• Ability to successfully complete a background check, including employment history, criminal background, sex offender registry, and driving record check.
• Reliable transportation to and from work.

Preferred Qualifications:

• Experience with Customer Relationship Management systems (e.g., Salesforce).

Essential Functions (see the compete job annoucment on our website for full details)

• Team Leadership and Supervision
• Facility and Operational Management
• Administrative Leadership and Program Support
• Front Desk, Campus Store, and Merchandise Sales
• Office and Equipment Management
• Budget Management and Operational Oversight

Compensation

This is a regular, full-time, non-exempt position. The pay rate is $21.50-22.26 per hour depending on experience. The job location for this position is at the Environmental Learning Center.

Benefits

We offer a competitive compensation package. Benefits include the following:

• Sick Leave – accrued at the rate of 0.04615 per hour.
• Vacation Leave – accrued at the rate of 0.0385 per hour in the first year (about 10 days), with increasing accrual in successive years. Positions with furloughs may accrue less than 10 days.
• Holiday Leave – 12 days maximum per year.
• Service Days – 2 days per year.
• Other paid time-off such as family leave, pregnancy leave, bereavement leave, etc.
• Medical/dental insurance, long and short-term disability insurance, tax-deferred annuity, and contribution retirement plan.
• Ability to participate in Institute pro deals
• Yearly stipend to participate in Institute programs.

Benefits are prorated for employees working less than 40 hours per week.

Housing

If hired and require Institute housing, rent is $382/month, all utilities included.

Start Date

As soon as possible.

Equal Opportunity Employer

Recruiting and retaining a diverse workforce is a high priority at North Cascades Institute. The Institute does not discriminate on the basis of race, color, national origin, religion, sex, gender, gender expression, gender identity, sexual orientation, physical or mental disability, military, genetic information, ancestry, marital status, age, citizenship or any other basis prohibited by law in any of its policies or programs.

About North Cascades Institute

North Cascades Institute’s mission is to inspire environmental stewardship through transformative learning experiences in nature. Since 1986, we have helped connect people, nature and community through science, art, literature and the hands-on study of natural and cultural history. Our goal is to help people of all ages and backgrounds experience and enjoy the mountains, rivers, forests, people and wildlife of the Pacific Northwest – so all will care for and protect this special place.

North Cascades Institute is a respected leader among U.S. environmental education organizations, and we believe that sustainable communities are built on healthy environments, vibrant economies and social equity.  The Institute is in sound financial health with a $4 million budget and strong reserves, and 22 four-star ratings with Charity Navigator for sound fiscal management and commitment to accountability and transparency.