Operations Coordinator – School of Nursing and ENLC

Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community.

Nell Hodgson Woodruff School of Nursing is in search of an Operations Coordinator to support both the main campus academic building and the Emory Nursing Learning Center in Downtown Decatur. 

JOB DESCRIPTION:

• Handles routine operations support for Nell Hodgson School of Nursing facilities.
• Completes operations work requests, and is responsible for initiatives throughout the calendar year such as set up of new faculty offices, moving faculty and staff offices throughout all three locations, classroom set up for special usage, and working with Campus Services for facilities and maintenance needs.
• Responsible for ensuring successful completion of Campus Service work orders, including mail support and delivery.
• Assists with implementation of SOP’s (Standard Operating Procedures) to document the most efficient and effective way to perform all required duties of operations staff.
• Owns the files and manuals where these SOP’s are stored and updates on a regular basis.
• Ensures work study students and team members are competent in mission-critical functions and remedies deficiencies.
• Ensures quality of work delivered by operations team.
• Oversees the catalogue of standard supply equipment that is recommended for faculty/staff needs.
• Maintains formalized checklist and SOP’s for mail services department within SON.
• Ensures that data and work requests in Tikkit system are accurate and up to date.
• Inputs pending and repeating requests as needed into work order management system.
• Monitors and reports information to Director of Operations on a regular basis.
• Responsible for set-up and breakdown of all special events within the School of Nursing.
• Partners with Campus Services when larger events take place and manages delivery of their services; places staging orders as needed.
• Ensures Building and Residential Services (BRS) are notified of special requests outside of daily routine.
• Assists operations team during set up, break down, and articulating needs for each event; assists with other school-based events, as assigned.
• Assists with and addresses specific operational issues including recommendations and action plans towards their resolution.
• Assists with coordination of projects; works in collaboration with faculty and staff, operations team, contractors, and outside vendors.
• Supports work load of shared FTE between Simulation Center and Operations Team.
• Orders furniture, building supplies, keys, and office equipment.
• Tracks all telecom requests and work as needed.
• Performs other related duties as required.

MINIMUM QUALIFICATIONS:

• A bachelor’s degree and two years of operations experience in educational settings or a related field, OR an equivalent combination of education, training, and experience.

ADDITIONAL DETAILS:

• Travel between the main campus academic building and the Emory Nursing Learning Center in Downtown Decatur will be required. 

NOTE: Position tasks are required to be performed in-person at an Emory University location; working remote is not an option. Emory reserves the right to change this status with notice to employee.

Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran’s status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran’s Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322.
Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) tendersglobal.net 404-712-2049 (TDD). Please note that one week advance notice is preferred.

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