Operations Intern – Fall 2024

Background
The International Rescue Committee, Inc. (IRC) helps people
whose lives and livelihoods are shattered by conflict and disaster to survive,
recover and gain control of their future. Founded in 1933 at the request of
Albert Einstein, the IRC offers lifesaving care and life-changing assistance to
people forced to flee from war or disaster. At work today in over 40 countries
and 28 U.S cities, we restore safety, dignity and hope to millions who are
uprooted and struggling to rebuild their lives. The IRC in Baltimore was established
in 1999 and currently serves over 2,500 immigrants and refugees per year.

Scope of Work 

 Operations intern with the operations team in the Baltimore, Maryland office. Operations interns assist the operation team with daily in-office tasks that support office functions. 
 
Reports To  

Operations team
 
Learning Objectives  
• Learn how community members can support humanitarian immigrants in the Baltimore
metropolitan area
• Learn best practices for operating office daily functions
• Learn how to provide culturally sensitive support to youth, parents/guardians, and community
partners  

Responsibilities 
• Support the front desk by assisting clients waiting in the lobby and stamping envelopes
• IRC vehicle maintenance such as checking the mileage and tire pressure
• Assist with organizing, tracking and facilitating staff access to contributions in kind (donations)
• Stock and track items in the supply room
• Distribute and track computers and key fobs for staff
• Prepare desks for new hires
• Other duties as assigned  

Minimum Qualifications:

• Prior experience and/or interest working with refugees and immigrants preferred.
• Prior experience and/or interest in operations preferred.
• Ability to work independently and as a team member in a fast-paced, cross-cultural
environment.
• Flexible and reliable, with outstanding attention to detail in copy editing.
• Strong problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office applications (Word, Excel, Outlook) and web-based applications
(databases, Box).
• Fluency in English required.

Position
Details 
• IN-PERSON: Fall 2024 internships will be in-person. This includes a combination of standard office environment, remote work, and field time within the greater Baltimore area.
• DATES: Internships start with a required in-person orientation on Monday, September 9, 2024 (approx. 9:30 AM – 3 PM) at the IRC Baltimore office. Regular weekly hours start the week of September 10, 2024, and will continue through December 6, 2024 (13 total weeks).
• HOURS: Internships require a minimum of 15 hours per week for 13 weeks. Interns should be able to come to the office at least 1 day per week.
• LAPTOP: Interns will be issued an IRC laptop for the duration of the internship to
perform both remote and in-office responsibilities. 
• REIMBURSEMENT: Internships with the IRC in Baltimore are unpaid. University credit may be
arranged. Fall 2024 interns are eligible for per diem reimbursement at the
rate of $15 per day (defined as 7.5 hours) to offset the costs of food and
travel of the internship. Interns may also be reimbursed for mileage driven for
any approved activities (based on round-trip mileage from the IRC office). 

Application
Process
•DUE DATE: apply online at www.rescue.org/careers by 11:59 PM ET on Sunday, July 28.
•INTERVIEWS: Applicants selected for interviews will be contacted to schedule interviews. Due to the volume of applications, only applicants who are selected for interviews will be contacted. Interviews will be conducted approximately August 15-19. When possible, interviews will be conducted in-person in the Baltimore office.
•OFFERS: Applicants who have interviewed for positions can expect to receive a decision no later than August 29, 2024. Confirmations will be due at the latest by September 4, 2024. 

Equal Opportunity Employer
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.