Operations Manager

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Description

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• Ensure the highest possible technical standards of safety and security are maintained in all operations.
• Plan, monitor and evaluate all aspects of HMA activities.
• Ensure regular and efficient coordination and cooperation with Area Managers.
• Ensure relevant non-HMA staff in Area Offices have the required basic understanding to support HMA operations.
• Exercise responsibility for safe storage and handling of explosives, including within warehousing structures.
• Ensure that the prioritisation set by the DMAC, and /or UNMAS are taken into consideration in the planning and implementation of operational activities.
• Manage, monitor, and supervise the HMA Mine Action Managers, ensuring that they carry out their duties and responsibilities in accordance with their job descriptions and as tasked.
• Monitor and analyse productivity achieved and recommend methods and practices to enhance productivity, ensuring cost effective operations to be conducted in the programme.
• Lead the planning and monitoring of training and competence building of national operational employees, with an objective to further strengthening the roles.
• Maintain and develop SOPs, workplans and other relevant operations documentation and implement changes within the programme accordingly.
• Assist HMA Managers in Areas Offices in developing appropriate plans for operational support (eg procurement planning).
• Ensure reports on operational outputs are submitted to HDP Copenhagen HQ on a monthly basis.
• Ensure that the Quality Management System is operational and effective under the direction of the QA Manager.
• Conduct regular QC/QA visits to all teams and ensure the Mine Action Managers, HMA Supervisors, HMA Team Leaders and the teams are carrying out drills in accordance with the HDP SOPs.
• Keep a record of all training carried out by all employees together with the HMA Training Specialist.
• Maintain a logbook for all EOD tasks conducted with all specifics related to the task. 
• Promote safety culture, and safe and effective methods of munitions clearance and disposal.
• Collection and retention of technical information on munitions as well as the maintaining of the information library on such munitions. S/he is under no circumstances to carry out, or permit others to carry out, forensic work or similar to gain insight into weapon functionality.
• The HMA OM is responsible for managing accident investigations when required.

• Support and advise in country management on operational matters and ensure that accreditation of operations is achieved and maintained with authorities.
• Support the HoHDP with strategic planning and implementation of all HMA projects.
• Contribute to the writing of donor proposals and reports and assist the HoHDP in donor liaison when required.
• Develop a professional collaborative relationship with national authorities and other agencies involved in mine action, and related fields of interest.
• Ensure the prioritisation by DMAC, and ongoing activities of other operators and stakeholders, is taken into account during strategic planning and operational workplan processes.
• With HoHDP, assist in proposing changes and improvements of technical procedure and standards to HQ, for authorisation prior to adoption.

• Minimum 5 years’ previous experience in HMA and full understanding of its technical requirements.
• IMAS EOD 3 qualifications and previous work experience as an Operations Manager.
• Proven management experience gained in a range of settings.
• Experience with accreditation to IMAS standard.
• Proven record of training national staff and ability to train and mentor national counterparts.
• Experience of working in insecure environments.
• Skills in diplomacy, patience and persistence.
• Fluency in written and spoken English.
• Good knowledge of Word and Excel.
• Willingness to embrace and further develop overall objectives such as gender equity, impact monitoring, and cross-sector cooperation.

• IMAS EOD 3 qualifications

• Fluent in English
• Pashto and Dari –fluency desirable

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