Operations Manager

Job title:

Operations Manager

Company

Michael Page

Job description

Michael page is recruiting an Operations Manager for a small Housing Association in South West London.

  • Provide effective performance management to the Executive Assistant and Volunteers/ Work placements in Corporate Services.
  • Coordinate the supply and distribution of stationery and other central resources to maximise efficiency and support the Association in the delivery of front line services.
  • Organise corporate events including the AGM, Staff conferences and other related functions.
  • Responsible for ensuring that all Board and committee meetings are adequately resourced, planned and organised including the taking of minutes and action registers.
  • Manage all aspects required for the proper functioning of the Head office incl. procuring and managing contracts for maintenance, services, payment of rates etc.
  • Coordinate any facilities changes as required by the Senior Management Team including the coordination of office moves
  • Act as the Competent Person for the Association in respect of Health and Safety (office).
  • Circulate Health and Safety information and arrange appropriate training for staff.
  • Carry out periodic health and safety inspections, ensuring remedial action is taken as required in compliance with Health and Safety Regulations and the Senior Management
  • Advise the Senior Management Team of any employee relation issues that may affect the Association’s service delivery.
  • Ensure managers and staff are aware of and comply with HR policies and procedures and that they maintain adequate records of supervisions/appraisal and all HR meetings.
  • Provide the Senior Management Team with regular reports on all aspects of HR
  • Work with the external Human Resource partners (where this is in place), to ensure adequate reports on performance are provided to the Senior Management Team.
  • Keep up to date on employment law and best practice
  • Lead on all aspects of recruitment, appointment, and retention of staff.
  • Ensure employee records are updated in line with policies, procedures, and legislation.
  • Where requested to support the Senior Management Team by liaising with the external Human Resource partners with regards to obtaining advice on employment, personnel law and other matters affecting employees.
  • Work in conjunction with managers and staff to promote staff engagement, the culture and values
  • Manage the delivery of learning and development programmes
  • Ensure the Board complies with the Association’s Rules and Governance Regulations, as well as with regulatory requirements of the Regulator for Social Housing or the relevant regulatory body at any time.

Great opportunity to work in an all round roleRole covers HR, facilities, Co-Sec and general adminYou will have worked in a similar all round role previously. You do not necessarily need to have done Company Secretarial work but you do need to have a strong experience in HR. There is an HR Consultant so this isn’t a HR role but you do need to have a strong understanding. You will also have worked in a facilities/ office manager type role. You do not nee to have company secretary experience, but just to be able to demonstrate that you can pick up tasks really quickly.They are a small housing association with circa 500 units. They is a not-for-profit organisation with almost 40 years of experience, providing housing and accommodation support to predominantly black and ethnic minority women and their families in South London. They have been established for over 40 years and there are circa 40 staff all working hard, but who are a really friendly team.£45,000 – £52,000 (depending on the candidate) This is a hybrid working role

Expected salary

£45000 per year

Location

London

Job date

Fri, 23 May 2025 04:07:41 GMT

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