Operations Manager

Join our team!  The Operations function is a strategic Business Partner role, assuring the best use of UNICEF assets in alignment with sound management practices, office priorities and goals to deliver results for children.

The Operations Manager, at the NOC level reports to the Head of Office at P5 level.

As a Strategic Business Partner, the Operations Manager will be accountable for operations functions, facilitate change, provide risk informed, solution-focused analysis, advice and services and contribute to programme and management decisions for delivering results for children in specific operational contexts.  

Operations Manager will accomplish this by:

• Facilitating services in the functional areas of operations support: budget, financial management and reporting, facilities management, administration, supply and logistics management, information and communications technology, human resources, and safety and security;
• Supporting the line manager to implement career development, opportunities for staff;
• Acting as a member of the Country and Senior Management Teams, representing the organizational risks, governance systems and policies, and promoting results based management.
• Understanding business needs for the office, to anticipate challenges, propose viable/creative solutions aimed at value for money.
• Providing key contribution to CPD, CPMP, AMP and support to Results Based Management and implementation using Value for Money criteria.
• Promoting the fundamentals of ICT management, information security and controls;
• Supporting supply and logistics strategies and interventions to meet programmatic needs while ensuring Value for Money (VfM), including procurement of fit for purpose products and services, and providing advisory support to governments, national systems and partners on supply chain management;
• Supporting the country office during external and internal audit reviews and responding to audit observations and monitoring implementation of recommendations.
• Providing regular feedback on risks and achievements of operations functions in the office;
• Leading on facility management with a specific focus on inclusive accessibility, eco sustainability and common premises;
• Monitoring business transactions processed by GSSC from a perspective of Efficiency, Performance, Risk Management and Fraud prevention
• Supporting the management of PSFR operations and promoting efficiency across systems and processes, where applicable.
• The Operations Manager will be entrusted with the following five pillars, the core focus of all operations functions: Valuing People, Valuing Money, Valuing Risk Management, Valuing Systems and Structures, Valuing Partners

The ability of the Operations Manager to effectively implement the operations functions for the efficient delivery of related services, directly impact on program performance, resource mobilization and delivery of results for children. This in turn contributes to maintaining/enhancing the credibility of UNICEF as an effective and responsible manager of funds and resources entrusted to the organization and to furthering UNICEF’s image as a competent organization for delivering cost effective and sustainable program results in regular and emergency settings.

The ability of the Operations Manager to support assessment, mitigation, monitoring, review and reporting on the most significant risks that could potentially harm the organization, is a critical element of UNICEF’s risk and internal control performance management framework. Risk management skills are necessary to safeguard UNICEF’s reputation, resources, continuity of operations and reputation to fulfill our primary mission to save and protect children, globally.

To qualify as an advocate for every child you will have…

The following minimum requirements:

• Education: An Advanced University Degree (Master’s and above) in one of the following areas is required: Business management; Financial management; Accounting; Public Finance; and related operations function (Supply Chain, Human Resources, Information Technology, International Business, Project management, etc.) is required or a full professional accounting designation (CA, ACA, ACCA, CPA, CIMA, CPFA, Expert Comptable) from an internationally recognized institute/body of accountancy with valid membership in good standing is required.”
• Work Experience: At least 5 years of relevant work experience at the national and/or international level, is required, specifically in implementing organizational initiatives in one or more operations management area including budget; financial management and reporting; facilities management; administration; supply and logistics management; information and communication technology; human resources.
• Knowledge of Results Based Management is a requirement.
• Familiarity with Microsoft Office applications is required.

Source: https://jobs.unicef.org/cw/en-us/job/571708