Operations Manager

Who We Are:

NatureBridge provides best-in-class environmental science education experiences for more than 30,000 students and their teachers every year in the world’s best classrooms: our National Parks. Our mission is to connect young people to the science and wonder of the natural world, igniting self-discovery and inspiring stewardship of the planet. Through our programs, students explore the outdoors, connect with their peers, discover themselves and develop a lasting relationship with science and the environment around them.

What You Will Do:

As the Scheduling Operations Manager, you will be directly involved with the logistics and implementation of all NatureBridge Yosemite programs. You will collect and share accurate program information and be the primary steward for complex program details, and all internal scheduling. This is a full time, year-round exempt position. The anticipated start date is no later than August 15, 2024.

This position takes place at our campus in Yosemite National Park (El Portal, CA) and cannot be performed remotely.

Your primary job will be to:

Scheduling

• Create and update the weekly staffing schedule through Salesforce CRM, and ensure all logistical details are accurate and promptly communicated to staff.
• Manages scheduling requests from Educators
• Audits the payroll final schedule

Communications

• Prepares and sends invoices 
• Communicates with Group Coordinators to set requirements and expectations for program logistics.
• Ensure smooth program implementation by refining, developing, communicating and supporting logistics systems.
• Manage online registration system, and internal and external program resources

Administrative 

• Hire, train, and supervise 2-3 Site Managers at the National Environmental Science Center (NESC).
• Participate in monthly Yosemite Management Team meetings. 
• Update and steward the Yosemite Operations and Program Logistics Manual.

Risk Management

• Work closely with Campus and National Director of Risk Management on a case by case basis and promote implementation of Risk Management policies.
• Model appropriate risk management behavior and decision-making
• Address risk management concerns with clients/vendors and coordinate necessary modifications with associated staff. 
• Perform duties of the NESC Site Manager as needed
• Act as the manager on call on a rotating basis

Perform all other duties as assigned by supervisor, including occasional weekend work.

Compensation:

• $49,000-51,000 annually
• Medical, dental and vision insurance
• Option for a 403b retirement plan with employer match after six months
• Generous paid vacation, training days and sick leave
• Other benefits include Employee Assistance Plan (EAP), Flexible Spending Account (FSA) and more

Who You Are:

We are looking for candidates who have:

• Relevant administrative, operations or educational experience.
• Organized and able to balance competing logistics between programs while maintaining attention to detail.
• Experience in a management or supervisory role; able to effectively support and train successful teams
• Written and verbal communication and customer service skills. Able to communicate complicated logistical information to multiple groups
• Capable of working as part of a collaborative team; maintains positive working relationships with staff and guests.
• Demonstrated commitment to equity and inclusion in the workplace. We especially encourage you to apply if you are a member of (or have extensive experience working with people from) any communities that are impacted by the historic and current system of oppression that has limited access to environmental education, or the outdoors in general.
• Strong problem-solving skills; able to make decisions independently while meeting the needs of multiple stakeholders  
• Demonstrated office experience, ability to manage and communicate information quickly and accurately
• Experience with Google Suite of apps (Calendar, Gmail, Sheets and Docs) and database management or CRMs. Internet and e-mail experience required
• Valid driver’s license

If you are interested in the role and do not meet every requirement listed, please still apply! We are interested in applicants with unique lived experience and skill sets.

*All NatureBridge Employees are required to complete a background check in order to be eligible for employment.

Why should you join the NatureBridge team?

• We are a mission-driven organization that values your contributions and supports you in making a positive impact on young people and the environment
• You will get to work in a beautiful natural setting with other dedicated staff who are passionate about the environment
• You want to be part of an organization that is invested in growth, self-examination, and creating equitable and inclusive environments for staff and participants