Operations Manager (Project Management Specialist)

POLIS (IN-POLI-IUINA)

The Polis Center is looking for a highly collaborative, detail-oriented individual to ensure smooth operations of a productive center.

The Polis Center is an applied research center at IU Indianapolis in the Luddy School of Informatics, Computing, and Engineering. Polis makes data actionable for improving community health, equity, and resilience. We build and use information technology and geographically precise data across a variety of domains and sectors to identify and address our community’s most pressing challenges. We are a convener and connector, collaborating with community and academic partners to translate data and research into action. We build capacity in nonprofits, community-based organizations, government, and researchers to use these resources effectively for community good.

From inception, The Polis Center has been guided by core values that include making a difference, collaboration, developing creative solutions to real-world problems, accountability, integrity, respect, and stewardship. We offer a fun team environment. Our team is passionate about the work we do, and we love working together.

The Polis Center places great value on a positive work/life balance.

Department-Specific Responsibilities

• Works with center leadership to establish and implement operational policies of the center. 
• Collaborates with managers to ensure office administration policies, programs, and activities are appropriate for their needs.
• Manages day-to-day operations of a variety of center processes to ensure the organization’s administrative and operational needs are met.
• Trains staff on the center’s administrative and management protocols and procedures.
• Standardizes project management practices across the center.
• Leads operations meetings.
• Manages data on project milestones and resource needs across the center.
• Identifies staffing needs and coordinate staff allocation to ensure adequate staffing for projects across the center.
• Researches, evaluates, and recommends purchases and utilization of resources to minimize costs, manage budgets, and meet the organization’s business needs.
• Supports budget analysis for resource needs of the center.
• Coordinates student employees and match with project needs of the center.
• Coordinates external resources to support project needs of the center.
• Supports special initiatives of the executive director.
• Manages project timelines and resource plans for special multi-project/multi-phase initiatives.
• Supports center strategic and operational planning efforts.
• Establishes operational goals and associated metrics for the center

General Responsibilities

• Manages medium to large projects, from start to finish, ensuring on time completion within budget.
• Develops project plan(s) and efficiently analyzes, tracks, forecasts, and reports on project metrics and shortfalls.
• Coordinates and facilitates efforts of project team(s) consisting of various staff and hourly employees.
• Communicates ongoing changes in tasks, goals, or performance.
• Collaborates to ensure that project objectives are achieved within established time frames.
• Participates in client meetings, vendor/contract decisions, and development of project requirements and specifications.
• May provide guidance and support to less experienced peers.

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.  

EDUCATION

Required

• Bachelor’s degree in relevant field. 

WORK EXPERIENCE

Required

• 2 years of relevant experience. 

Preferred

• Experience in project management, process improvement, or organizational management. 
• Experience with information technology. 

SKILLS

Required

• Ability to drive multiple projects to successful completion.
• Demonstrated project management skills.
• Proficient communication skills.
• Excellent organizational skills.
• Excellent collaboration and team building skills.
• Demonstrated time management and priority setting skills.
• Highly thorough and dependable.

Preferred

• Maintains a high degree of professionalism.
• Excellent interpersonal skills.
• Demonstrates a high commitment to quality.
• Proactive and performs work independently with minimal supervision.
• Ability to lead/manage others.
• Excellent conflict management skills.

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Indiana University Indianapolis

This position is eligible to work a hybrid schedule (mix between 2 days remote and 3 days in-person work), subject to change in the future based on university policy and business needs. 

$55,000 – $65,000 per year based on experience. 

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure .

Career Level: Career

FLSA: Exempt

Job Function: General Administration

Job Family: Project Management

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This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information .

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.

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