Operations Manager, UM Campus Dining

Application instructions are located at the bottom of the page.  Please apply directly through the University of Montana’s career portal UM Jobs at https://umjobs.silkroad.com/ for positions at the University of Montana – Missoula, University of Montana Western (Dillon), and Helena College. 

*Do not apply through Indeed.com or use easy apply through Indeed.com*.

UM Campus Dining invites applications for a Operations Manager. You will provide administrative oversight, operational support, leadership, and management for the residential dining hall.

Are you tired of working late nights and every holiday? We get that! We understand and work diligently to provide home-work life balance for all employees. That’s why UM offers paid-time off, sick leave, and a comprehensive wellness package. 

People, like you, are our greatest asset. Here’s why to work for us:

• Amazing Insurance Package
• Free Shift Meals
• Partial Tuition Waiver for You or Immediate Family
• A Respectful Collaborative for our Diverse Employees & Guests
• Opportunity for Advancement
• Safe Work Environment
• Retirement Plan
• Professionalism

We are excited to be opening the doors to a stunning new dining facility, Fall 2024! This state-of-the-art facility features seven unique micro-restaurants that celebrate an expansive array of food and cultures. Designed to comfortably accommodate over 900 students, faculty, staff and guests; the facility features roof decks with views of the Oval and a floor-to-ceiling fireplace. Join our Campus Dining team to be part of University of Montana history opening this new facility!

Responsibilities:

• Hire, train, schedule, maintain student records, and directly supervise all staff.
  • Training will include, but is not limited to: service standards, cashiering, stocking, guest service, basic supervision, and service training (food preparation, beverage preparation, sanitation, accurately documenting records)
• Maintain/implement a service staff schedule that meets established parameters
• Occasionally work outside of normal working hours and be present at events in the evenings or on weekends
• Follow established UMCD policies and procedures and ServSafe standards of health and safety
• Be responsible for maintaining and organization of all service and storage areas
• Contribute to the success of UMCD as an active member of the Leadership Team

Minimum Required Experience

• Professional management and supervisory experience
• Experience with high volume food service operations
• Provide outstanding guest service/ hospitality and train the staff to do the same
• Excellent written and verbal communication skills in business English
• Experience with Microsoft Office Suite, spreadsheets, and network filing systems

Preferred Qualifications

• Extensive experience, knowledge, skills, and abilities at this level are typically acquired with a four (4) year degree in hospitality or food service management or culinary or a related field, and a minimum of three (3) years of directly related experience.
• Two (2) of years in a high volume, progressive college or university operation.

About UM Campus Dining

Mission – To advance student success through exceptional dining experiences.

Vision – Innovative cuisine to inspire your world.

Shared Values and Guiding Principles

• IMPACT:  We commit to local, regional, and global environmental stewardship through sustainable business practices and agricultural economic development in Montana and our region. 
• PARTNERSHIPS:  We cultivate collaborative partnerships with our on- and off-campus colleagues in support of the University’s mission.
• INCLUSIVITY:  We respect and celebrate the contributions, rights, and dignity of our diverse employees and guests.
• GUEST SERVICE:  The people we serve are our guests. We will exceed our guests’ expectations.
• EXCELLENCE:  We exhibit passion, professionalism, integrity, loyalty, responsiveness, fiscal responsibility and innovation. We affirm, cultivate and value our employees through professional development.

The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for action : Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always”; partner with place; and proudly tell the UM story.

To learn more about the University of Montana, please visit the links below.

Position Details

Position Title:             Operations Manager (Culinary Services Manager II)

Position Number:       NEW

Department:                UM Campus Dining

Work Schedule:          Full-time, 1.0 FTE (40 Hours a week),

     Shifts varies upon unit need, 12 months/year

Salary:                          $26.25/hr

Union Affiliation:         None

Probationary Period:  Six months minimum

Benefits Include :           Insurance package, mandatory retirement plan,

      partial tuition waiver, and wellness program.

Criminal Background Investigation is required prior to the Offer of Employment In accordance with university regulations, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran’s Preference Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law. References: References not listed on the application materials may be contacted; notice may be provided to the applicant. Testing: Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions. Employment Eligibility: All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).

Must be eligible to work in the United State upon hire. Sponsorship is not available for this position.

How to Apply

Application Deadline: Monday, April 8, 2024by 11:59 PM (Mountain Time)

Candidates are required to submit the following materials online via “New Resume/CV” button below.

A complete application Includes:

*Applying through Indeed.com or easy apply through Indeed.com may result in submission of an incomplete application.  Applications may be removed from full consideration if they are not complete with materials listed above under the “How to Apply” section.  It is the responsibility of the applicant to ensure complete application materials are submitted and received by the date listed above.

Missoula, Montana, United States