Operations Officer

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Description

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• The incumbent will perform all or part of the following, and other related responsibilities as required by the needs of the office.
• Guide the head of the WHO office and other staff at the WHO country office, field offices and projects on all aspects of country office operations, interpreting policies, systems, and procedures, ensuring compliance. 
• Provide appropriate solutions grounded in policy compliance and geared towards responsiveness to business needs; as a member of the management team, provide contributions on the overall direction of the WHO country office.
• Guide the head of the WHO country office on internal operational and administrative risks to the country office.
• Manage staff and operations teams in delivering the full range of services in budget and finance, human resources, procurement, information and communication technology, security and staff safety, and general administration, in compliance with organizational policies, regulations, and procedures.
• Support the head of the WHO country office on the formulation, management and implementation of the country office human resources plan, ensuring the timely availability of a suitable human resource capability through recruitment and contract management, engagement, retention, performance management, development, career management, while aiming to pursue gender balance and diversity goals. 
• Supervise assigned administrative support staff; coordinate their work objectives, distribute and organize tasks in accordance with the needs of the office, and evaluate their performance.
• Represent WHO in and actively participate in the UN operations management team and other interagency meetings, share relevant information with colleagues and ensure implementation of decisions taken. Assist the head of the WHO office in matters concerning the security of the WHO country office and coordination of security measures within the UN country team. 
• Coordinate security management under UN Common Services agreements, coordinating on related areas, including common premises and services as applicable, under the guidance of the head of the WHO country office.

• A university degree (bachelor’s) in a relevant field (such as finance, management accountancy, public administration or business administration)

• A minimum of five years of work experience relevant for the position (leading and performing a wide range of administrative services, including supervision of staff). 

• Knowledge of administrative, financial, and management principles, procedures, and policies of large, international, public-sector organizations.
• Strong knowledge of the principles and practices of administration, programme, and project management.
•  Managerial and analytical skills
• Demonstrated ability to analyse financial and administrative data and provide related recommendations
• Ability to act independently and exercise sound judgment.
• Ability to work with competing priorities under pressure.
• Ability to represent the organization with government, UN agencies and other development
• partners
• Ability to maintain excellent interpersonal working relations

• Expert knowledge of English.

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