Operations Officer

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OBJECTIVES OF THE PROGRAMME

To ensure that effective WHO country presence is established to implement WHO country cooperation strategies that are aligned with Member State’s health and development agendas, and harmonized with the United Nations country teams. 

Description of duties

Under the overall supervision of the Director of Administration and Finance DAF/Head of WHO Country Office HWCO the Operations Officer will manage and implement the overall operations of the office in the area of work planning, monitoring budget and finance, human resources, information technology services, logistics, building management, security and all other operations required for the efficient and effective smooth running of the office. The Operations Officer will liaise with counterparts within the organization to ensure coordination and implementation of operations and administrative services. In addition the Operations Officer will liaise with external vendors and other service providers to ensure efficient and smooth operations are maintained within the office. 

  • Provides input to the DAF/HWCO in managing and implementing the operations linked to the financial, administrative, and human resources, information systems, logistics, building management, security and all other operations related issues.
  • Administer the budget and finance of the office and ensure compliant and efficient use of financial resources within the Office in accordance with financial rules and regulations.
  • Prepares and assesses the operational budget and provides input to the DAF/HWCO on fund utilization and ensures timely adjustments to respond to emerging needs at regional and/or country level.
  • Monitor the overall allocation of financial resources for the office through the use of the GSM oracle system and other financial tools; providing financial reports, data and statistics.
  • Provides guidance on financial administration to managers and staff.
  • Prepares and monitors the implementation of work plan activities ensuring objectives and priorities are met and on track.
  • Ensures the administration of Human Resources activities linked to recruitment, screening of applicants, reassignment of staff, contract administration and other HR related activities.
  • Organizes the administrative functions at the office and manage the effective work of the administrative support in the offices to ensure effective administrative support.
  • Ensure smooth running of operations including procurement of goods and services, travel, communications, conference services and information technology needs of the office, and local service requirements.
  • Monitors and assess all contracting and contract administration of the office, ensuring compliance with WHO organization’s regulations, rules, procedures and guidelines
  • In case Field Security Officer position is not established in the duty station, coordinate with the United Nations Department of Safety and Security (UNDSS) and/or Regional Field Security Officer to ensure the Minimum Operating Security Standards (MOSS) compliance, timely report on security related incidents, disseminate security and travel advisory information and arrange security briefings and training of staff.
  • Perform all other related duties as assigned.

REQUIRED QUALIFICATIONS

Education

Essential

  • First university degree in Business Administration, Management, Human Resources or related field.

Desirable

  • An advanced university degree (Masters level or above) in Business Administration, Management, Human Resources or related field

Experience 

Essential

  • A minimum of five years experience working in the area of operations and/or administration implementing budget and finance, human resources logistics and building management services for a programme.
  • Experience using Enterprise Resource Planning Oracle systems or similar packages.

Desirable

  • Experience working for an international organization

Skills

  • Sound knowledge and skills in accounting and finance.
  • Concrete skills in the managing operational processes
  • Sound skills and understanding in the area human resources

Use of Language Skills

Essential

  • Expert knowledge of English Language

Desirable

  • Intermediate knowledge of Arabic language

Source: https://careers.who.int/careersection/ex/jobdetail.ftl?job=2405747

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