POSITION SUMMARY

The Operations Officer is an important role within ART providing support to the ART Managing Director, and other ART staff on all aspects of implementation of this program. This will include developing and implementing operations procedures, supporting ART Registry processes, assisting in organizing and planning internal and external events, tracking and assisting with ART Board and funder reporting, and administrative tasks.

ART prides itself on providing technical expertise and responsive service to interested participants, jurisdictions and stakeholders. The Operations Officer will provide support and contribute to ensure that ART is managed efficiently, while ensuring technical rigor and quality.

KEY RESPONSIBILITIES

• Assist in developing and implementing operating procedures covering all aspects of the team’s daily work
• Coordinate onboarding of new staff and ensure training on Winrock, ERT and ART’s processes and procedures
• Support ART Registry tasks including tracking new account applications, reviewing document submissions and coordinating response to inquiries
• Provide project management support to the team for large initiatives, assisting in defining the process and tracking and reporting on progress
• Assist team in planning and facilitating retreats, workshops, and online events
• Support team in reporting to ART Board and funders
• Support team in arranging travel, contracting, and invoice and honoraria payment
• Provide general administrative support in internal meeting coordination, document management and formatting, scheduling and other tasks

QUALIFICATIONS AND BACKGROUND

Education:          Bachelor’s Degree in Communications, Governance, Project Management or related field.

Experience: The candidate must have a minimum of 5-7 years of experience working in administrative and operations management roles with increasing responsibility over time. Experience working with teams focused on REDD+ / forest carbon or voluntary or compliance carbon markets preferred. The candidate must have familiarity with designing and implementing operations procedures, coordinating in-person and online events, facilitating team travel and workflows, and project management software and tools.

Skills:

• Fluency in spoken and written English is Fluency in one or more additional languages is an asset, especially Spanish and French.
• Ability to manage project operations and workflow effectively, to track and meet deadlines for multiple
• Strong interpersonal skills, impeccable integrity and trustworthiness, sense of humor, and diplomatic approach to problem
• Ability to consistently interact with others in a professional, courteous, and tactful manner, maintain a positive attitude and good working relationships, and work effectively in a team
• Ability to work independently for timely completion of quality
• Strong speaking, presentation and written communication

Other:                   Must be available to travel for short-term assignments. Commitment to Winrock’s mission and interest in market-based approaches to reducing greenhouse gas emissions required. Candidate must be comfortable working in a flexible, high-paced environment and able to work well in teams and also independently.

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: 60