Operations Supervisor

Job title:

Operations Supervisor

Company

Menzies Aviation

Job description

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

Responsible for the day-to-day supervision and coordination of the Operations Department. To lead by example whilst maintaining Safety & Security standards and excellent working practices in line with Company policies. To lead by example, ensuring all staff have allocated duties in accordance with airline requirements.
Maintain high levels of communication with all Menzies customers, internal and external.

What you will be doing

• Day to day allocation and coordination of flights as per skills required, ensuring disruption is considered
• Customer liaison and dissemination of information regarding arriving and departing of flights
• Ensure all airline operational requirements are met such as requesting flight plans, movement / delay messages are sent, airline systems are updated and referred to and the monitoring progress of live flights is undertaken.
• Responsible for the timely sending of all movement messages (to include AA/ED/AD/NI/ED/PSM) to all required outstations by SITA including detailed delay analysis.
• Manage the recording and billing for Airline Customers – RSMS

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information.

Safety, Security and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health and safety of yourself and of others whilst at work. You must carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures. For further details, please see the job description attached.

What we are looking for

• Exceptional communication skills.
• Through knowledge of dispatch and weight/balance.
• Ability to perform under pressure.
• Ability to support and motivate team.
• Thorough knowledge of RSMS/MARS and airport systems.

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!

Need more detail? Feel free to contact LHR.suggestions@menziesaviation.com for further information.

Expected salary

Location

Hounslow, Greater London

Job date

Thu, 15 Feb 2024 08:48:20 GMT

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