OPO Hospital Services Specialist 2

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The Life Alliance Organ Recovery Agency (LAORA) is currently seeking a full time OPO Hospital Services Specialist 2 to work in Miami, FL. The OPO Hospital Services Specialist 2 is responsible for hospital/ancillary provider relationship management, orientations, education, service communications, problem solving, identification and root cause analysis of persistent problems. Conducts analysis of provider rate increase requests, and collaborates with management in decision making.

CORE JOB FUNCTIONS:

• Develops and coordinates programs with medical service providers in order to improve the hospital’s competitive position

• Assists appropriate staff when needed in the procurement of any needed medical records or information pre or post recovery i.e. x-rays, EMS runs, etc

• Educates the pre-hospital care provider community in order to keep them informed of the changes in the standards of care they are required to deliver, market the hospital full ranges of services to the provider community, and develop a stronger relationship between the hospital and these providers

• Acts as customer service liaison between the hospital and service providers with the objective of establishing and strengthening relationships as well as increasing the number of patients that these services bring to the hospital
  Develops and coordinates marketing and educational programs aimed at promoting and increasing the full range of services within area hospitals

• Maintains hospital referral base and implements strategies aimed at increasing and improving performance outcomes in all hospital services

• Sustains relationships with referring physicians and nursing staff, and initiates changes in practice to increase the quality of the hospital services

• Establishes multi-disciplinary councils to develop standards of practices that will optimize outcomes

• Participates in collaborative hospital committees, departmental/administrative meetings in assigned hospitals

• Performs public and professional education or other hospital development functions on an as-needed basis

• Other duties as assigned

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree in healthcare, nursing, social work, nonprofit management, communications, or similar field.

• A minimum of two years’ experience working in health care, communications, or OPO/Tissue Banking field is required.

• Experience with physician-relations is highly preferred.

• Relevant OPO experience is a plus.

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The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida’s only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We’re the challenge you’ve been looking for.

Patient safety is a top priority. As a result, during the Influenza (“the flu”) season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer – Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

H8