Optical Customer Services Advisor – Leicester

Job title:

Optical Customer Services Advisor – Leicester

Company

Jayne Marriner Consultancy

Job description

Our client is recruiting for a dedicated and professional Optical Customer Advisor to join our team. In this role, you will be the first point of contact for clients who need assistance with their spectacle-related issues. You will be responsible for scheduling appointments, organizing home visits, and handling general administrative duties. The ideal candidate will possess strong communication skills, be a team player, and demonstrate exceptional customer service.Answer calls, address inquiries and resolve issues related to spectacles and appointments.Schedule home visits for clients who need assistance with their eyewear.Provide administrative support, including managing client records, appointment bookings, and other clerical tasks.Ensure a high standard of customer service, responding to all client needs with professionalism and courtesy.Work closely with other team members to ensure smooth operational flow and efficient service delivery.Communicate clearly with clients to ensure all their concerns are handled promptly.Excellent communication skills, both verbal and written.Ability to manage multiple tasks and prioritize effectively.Strong customer service skills with a passion for helping others.Team player with a positive attitude.Experience in a customer-facing role, preferably in a healthcare or optical setting, is a plus.Competitive salary and benefits package.Supportive team environment.Opportunities for growth and development.If you are passionate about delivering excellent customer service and want to be in a supportive team, we would love to hear from you!Send your CV to .For any enquiries, please call or Whatsapp us at 07789510552.Visit our website to explore more job opportunities and learn about our services.

Expected salary

£24000 – 25000 per year

Location

Leicester

Job date

Sat, 04 Jan 2025 02:50:16 GMT

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