Outreach Manager

OUTREACH MANAGER

POSTING DATE: March 28, 2025

DATE OF FIRST APPLICATION REVIEW: April 14, 2025

ANTICIPATED START DATE: ASAP

POSITION REPORTS TO: Deputy Director

POSITIONS THAT REPORT TO THIS POSITION: No staff; multiple volunteers

FLSA STATUS: Full-time, non-exempt

NO. OF HOURS PER WEEK: 40

SCHEDULE: Wednesday-Sunday

STARTING SALARY RANGE: $37-42K

ORGANIZATION AND POSITION SUMMARY:

Glen Helen is the legacy of Hugh Taylor Birch, who, in 1929, donated a wooded valley to Antioch College in memory of his daughter, Helen, with the hope that it would be forever preserved. Through our history, Glen Helen has played a lead role in shaping the ecological literacy of our visitors, our community, and the region. It is home to the first residential environmental learning facility in the Midwest and Ohio’s original facility for education and rehabilitation of birds of prey. Within our borders, we shelter a National Natural Landmark and nearly two miles of the State and National Scenic Little Miami River. As a private nature preserve, Glen Helen depends on the support of individuals to maintain the preserve and its exciting and varied programs. In September 2020, the Glen Helen Association, which had for 60 years served as a supporting organization to Glen Helen, purchased the preserve and assumed all responsibilities for its ongoing operations.

The Outreach Manager coordinates public-facing activities and volunteer-driven efforts. Specific areas of responsibility include coordination of volunteers, and working with volunteers to fulfill organizational needs related to external communications, membership recruitment and retention, merchandising, public programs, and public facilities. The Outreach Manager manages the Nature Shop & Trailside Museum with volunteer support and oversees the Glen’s publications. 

This is a full-time position with weekend responsibilities. The regular schedule for this position is Wednesday-Sunday. 

Diverse candidates are encouraged to apply including persons from historically marginalized communities or from groups underrepresented in the nonprofit, natural resources field.

KEY RESPONSIBILITIES:

Volunteer Coordination

• Actively recruit, train & match volunteers to areas across the organization
• Supervise & communicate with volunteers, including mentorship and recognition
• Maintain ongoing schedules and records of volunteers’ work
• Prepare codes of conduct and operating procedures for volunteers
• Update and implement new volunteer software

Nature Shop & Trailside Museum Management

• Coordinate merchandising activities, including budgeting, inventory management, volunteer staffing for the Glen Helen Nature Shop, cultivating and maintaining retail partnerships, and developing online sales and fulfillment
• Oversee the Trailside Museum, its exhibits and ambassador animals

Publications & Outreach

• Create and fulfill, through staff and volunteer scheduling and supervision, a regular schedule of open hours for Glen Helen’s public-facing facilities such as the Trailside Museum and the Vernet Ecological Center
• Work with the Admin Team to Coordinate Glen Helen Association membership outreach
• Coordinate production and dissemination of Glen Helen’s public messaging and publications, including the quarterly magazine, annual report, brochures, quarterly calendar of public events, social media posting schedule, website updates and the annual wall calendar
• Represent and promote the Glen at public and outreach events such as at our annual Whoo Cooks for You fundraiser dinner, Yellow Spring Street Fair, Earthday Community Celebration, Yellow Spring Brewery Collaboration

Other Duties

• Participate on collaborative committees
• Participate in staff functions, including preparing periodic reports and attending meetings
• Additional duties and responsibilities as agreed upon

QUALIFICATIONS:

• Experience coordinating groups or teams, including guiding others towards a common goal.
• Experience in preparing clear and engaging communications for various audiences.
• Demonstrated ability to plan and execute projects effectively, ensuring all aspects are completed accurately.
• Solid technological skills and willingness to learn new software applications.
• Passion for Glen Helen’s mission and our conservation and education work.
• Experience in environmental nonprofits is valuable, but not required.
• Experience in customer-facing roles is an asset.

SKILLS:

• Excellent verbal and written communication skills, and ability to communicate effectively and diplomatically with a wide range of audiences
• Ability to troubleshoot challenges with patience and creativity
• Willingness to regularly work weekends, and periodically work evenings
• Ability to thrive in a small, growing organization
• Familiarity with specific software a plus: Google Suite, Square, Constant Contact, Canva.

CERTIFICATES, LICENSES, REGISTRATIONS:  

• Bachelor’s degree or equivalent experience in related field
• Valid driver’s license
• BCI/FBI background check require

PHYSICAL REQUIREMENTS:

• Ability to communicate verbally and digitally with staff and public
• Ability to work in an office environment
• Ability to move up and down stairs
• Ability to move 10-20 pounds