Paradise Point Nature Center Coordinator

TITLE: Paradise Point Nature Center Coordinator

LOCATION: Paradise Point Nature Center, Hebron, NH

HOURS: 35 hours per week, full-time, non-exempt (hourly paid) staff position.  Additional hours may be required as necessary. Schedule may vary according to needs.

SCHEDULE: Seasonal position, May 15 – September 8, 2026, possible hours available starting early May for Center preparations ahead of opening and after the end date to help clean the center. Anticipated schedule: Weekends, Monday, Tuesday, and Friday from 9 a.m. to 5 p.m.

FUNCTION: This position will support the mission of New Hampshire Audubon, to protect New Hampshire’s natural environment for wildlife and for people, by presenting as the face of Paradise Point Nature Center, providing quality customer service to visitors and the general public, overseeing the Nature Store, and generating memberships and sales to benefit the organization. Paradise Point Nature Center, part of the Newfound Audubon Center, is a center part of an assembly of three wildlife sanctuaries (Paradise Point, Hebron Marsh, and Bear Mountain) located on the beautiful north shore of Newfound Lake in Hebron, NH. Responsibilities include greeting visitors, keeping working knowledge of center and organization activities, upholding a tidy and presentable visitor space, conducting retail sales, maintaining store inventory, and acting as on-site building caretaker.

DUTIES AND RESPONSIBILITIES:  

Oversee the Paradise Point Nature Center Front Desk and Nature Store to provide a quality service for members and the public and generate a mission-driven brand merchandising center for the organization by:

• Opening and closing responsibilities of Nature Center
• Greeting, assisting, and directing visitors to other NH Audubon program areas.
• Responding to customer inquiries via phone, email, and in person.
• Promoting NH Audubon membership and programs whenever possible.
• Managing the Center’s calendar, bulletin boards, and informational displays for events, and programs.
• Performing housekeeping duties to maintain a clean and safe environment in visitor spaces.
• Assessing and evaluating existing inventory and remarketing items to sell under the supervision of the Nature Store Manager.
• Maintaining a reputation for NH Audubon as a source of expertise on mission-related topics and store products.
• Assisting visitors with boat rentals including payment processing
• Managing building needs and communicating building problems to supervisor.
• Performing other duties as assigned.

LEADERSHIP: Reports to the Director of Operations

WORKING CONDITIONS: NH Audubon’s work culture is characterized by excellent colleagues who share a collaborative spirit, commitment to mission, open communication, and high integrity. Paradise Point is a non-smoking environment. Expected to work in indoor & outdoor settings with varied terrain.   

QUALIFICATIONS:

Education: High School diploma or GED required.  Bachelor’s degree preferred.

Experience: One to three years visitor services, admin, and/or retail services experience required. Must have exceptional verbal and written communication skills, the ability to make independent and coordinated decisions, and work effectively within a diverse community. Must have experience with MS Office products and database programs. Basic understanding of natural history and New Hampshire’s wildlife, especially birds, is preferred but can be learned on the job. 

Skills, Traits and Characteristics Necessary for Success: Must have the ability to prioritize and complete work tasks on time in a complex and dynamic workspace, with a positive attitude, excellent customer service skills, the ability to work independently, and a professional and courteous manner.   Must have the ability to represent the organization in a positive and mission-driven manner in compliance with professional standards. 

Physical Demands: To perform the essential functions of the position, the following applies: requires sitting for extended periods of time, as well as standing, stretching, bending, walking, lifting and transporting a minimum of 25 pounds.

COMPENSATION: Compensation for this hourly, full-time position is $16 – $19 an hour; commensurate with experience. This position includes a free NH Audubon annual membership as well as access to pro deals and employee discounts. 

EQUAL EMPLOYEMENT OPPORTUNITY: NH Audubon is a welcoming, inclusive organization committed to ensuring people of all backgrounds and abilities are welcome and respected. NH Audubon provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, color, religion, national origin, marital status, age, sexual orientation or Vietnam Era/Disabled Veteran status, age, disability, or genetics. In addition to federal law requirements, NH Audubon complies with applicable state and local laws governing nondiscrimination in employment in every location where NH Audubon has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.