Parking Services Representative

Job Posting Title:

Parking Services Representative

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Hiring Department:

Parking and Transportation Services

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Non-Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

AUSTIN, TX

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Job Details:

General Notes

Parking and Transportation Services (PTS) provides the campus access, mobility, and services through policies that are customer focused, environmentally friendly, and economically sound. For more information about PTS, please visit: https://parking.utexas.edu/about

 

Your skills will make a difference. 

 

You’ll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of FAS staff, thereby enhancing the student experience. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to: 

• Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
• Voluntary Vision, Dental, Life, and Disability insurance options
• Generous paid vacation, sick time, and holidays
• Teachers Retirement System of Texas, a defined benefit retirement plan, with 8.25% employer matching funds
• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
• Flexible spending account options for medical and childcare expenses
• Robust free training access through LinkedIn Learning plus professional conference opportunities
• Tuition assistance
• Expansive employee discount program including athletic tickets
• Free access to UT Austin’s libraries and museums with staff ID card
• Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card

For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards . 

 

Must be authorized to work in the United States on a full-time basis for any employer without sponsorship. 

Purpose

This position is to provide skills in the non-routine receipt, disbursement, and recording of funds and to assist in the daily supervision of the cashiering function. Parking Service Representatives are responsible for supervision and assistance in the non-routine receipt, disbursement, and accountability of University funds, and for answering complex questions concerning policies and procedures of the University, as well as receiving cash or checks at a cashier’s window.

Responsibilities

• Receives cash, checks, or credit cards at a cashier’s window or from a prepay gate or lot entrance. Maintains a cash drawer bank. Balances cash drawer and prepares cash out reports daily. Provide continuous, exemplary customer service.
• Completes various departmental and university forms and reports. Sells permits and other parking related items to customers. Accepts and posts payments for parking related items and services. Checks permits to verify authorization and assists in identification of stolen or altered permits. Communicates with various departments across campus via two-way radio and/or phone for auto assistance, boot verification, and security purposes. Use of common office machines and departmental software.
• Drives UT vehicle to perform various job duties. May work in various locations across campus and must be proficient in garage, event, and surface operations. Must have strong verbal and written communication skills.
• Performs various parking related tasks. Performs daily, weekly, monthly, annual audits of permits and access cards. Compiles periodic reports. Performs related duties as assigned. General supervision over students and new cashiers. May assume duties of supervisor in his/her absence.

Required Qualifications

High school graduation or GED. Experience with large-scale receipt, disbursement and recording cash payments, or as a cashier handling cash transactions. Experience using a personal computer, and with clerical functions. Experience participating as a team member, providing excellent customer service. Experience completing reports, maintaining database records and maintaining files. Must have professional demeanor, show attention to detail, have reliable transportation, and display punctual, dependable attendance.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

The above experience gained in a University department or large-scale parking environment.

Driving Required

This job requires a class “C” operator’s driver’s license. The applicant selected must provide a current three year driving record from the current state of residence. If not currently a Texas resident, a Texas driver’s license must be obtained within 30 days of becoming a Texas resident. Employees who are required to have a CDL are subject to drug and alcohol testing (pre-employment, post-accident, reasonable suspicion, random, return-to-duty, and follow-up drug and alcohol testing).

Salary Range

$37,440 + depending on qualifications, plus a 10% shift differential

Working Conditions

• Generally standard office conditions
• Uniforms and/or personal protection equipment (furnished)
• May work in all weather conditions
• May work in extreme temperatures
• May work around chemical and exhaust fumes
• Repetitive use of a keyboard at a workstation
• Use of manual dexterity
• Climbing of stairs
• Driving a vehicle or cart
• Lifting and moving

Work Shift

• Thursday – Monday, 3:30PM – 12:30AM

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer , complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English) [PDF]
• E-Verify Poster (Spanish) [PDF]
• Right To Work Poster (English) [PDF]
• Right To Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031 .

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.