Part-Time Outside Customer Service Specialist, IU Pfau Golf Course

ATHLETICS (BA-ATHL-IUBLA)

We are looking for an Outside Customer Service Specialist to join our team and provide excellent customer service for the IU Pfau Golf Course. The successful candidate will be responsible for a variety of tasks with the outside operation of the golf course. This is a great opportunity for someone who enjoys working with people and is looking to develop their customer service skills.

Check out the IU Pfau Golf Course website to find out more about our operation.

• Greets customers and provide assistance with their inquiries.
• Removes golf bags from cars and transport them to the golf carts and bag racks.
• Provides players with thoroughly cleaned carts that operate flawlessly.
• Stocks each cart with scorecards, pencils, and divot sand.
• Ensures that proper cart rotation is followed.
• Ensures that the cart barn is always clean and orderly.
• Services the practice range.
• Sets up the range for play.
• Continually replenishes the supply of practice balls.
• Greets and starts players on the first tee explaining the rules of play for the day and any other pertinent information.
• Maintains an accurate starting sheet so the whereabouts of players are known.

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education. 

EDUCATION

Required

• High school diploma or equivalent (such as HSED or GED)

WORK EXPERIENCE

Preferred

• Golf course experience

SKILLS

Required

• Strong customer relation skills
• Ability to handle, lift, and carry up to 75 pounds for up to 75 yards
• Ability to communicate clearly in a pleasant and professional manner
• Requires employee to safely operate a gas and/or electric cart

Preferred

• Ability to work well with people
• Knowledge of golf rules and etiquette

This positions required the ability to move objects weighing up to 75 pounds. The person in this role must be able to perform the essential functions with or without an accommodation.  

$13.00 per hour

Hours arranged between 6:00 AM – 10:00 PM, including week nights and weekends

Up to 29 hours per week

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure .

Career Level: Part Time Employee

FLSA: Nonexempt

Job Function: Part Time Employee

Job Family: Part Time Employee

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This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information .

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.

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