Patient Access Representative

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Position Details
Position Information

Job Title	Patient Access Representative
Position Number	955226
Vacancy Open to	All Candidates
Time-Limited	No
Department Homepage	https://internal-medicine.ecu.edu/pulmonary
Advertising Department	IM-PULMONARY
Division	ECU Health/BSOM
Classification Title	10422 Admin Support Specialist
Competency Level	2 – Journey
Working Title	Patient Access Representative
Number of Vacancies	1
Full Time Equivalent (FTE)	1.0
Full Time or Part Time	Full Time
Recruitment Range	$31,200 – $44,549
Anticipated Hiring Range	$33,000 – $37,325
Salary Grade Equivalency	GN06
Work Schedule	M-F, Rotating Shifts
Work Hours	8-5pm, Rotating
Position Location (City)	Greenville
Job Category	Staff – Office/Clerical
Organizational Unit Overview	Internal Medicine is home to seven fellowships and two residency programs. In recent years collaboration and funding have come from many national recognized organizations such as the National Institutes of Health, Health Resources and Service Administration, American Heart Association, NC Department of Human Health and Human Service. More locally, we have partnered with Vidant Health Foundation, Kate B. Reynolds Charitable Trust, North Carolina Biotechnology Center, and the Pitt County Health Department. Additionally, Internal Medicine participates in many pharmaceutical sponsored clinical trials. The Pulmonary Division, one of only four academic Pulmonary, Critical Care and Sleep Medicine programs in North Carolina offering a three-year fellowship, has a broad-based faculty with interests and expertise in all aspects of the specialty including, outpatient consultative care, Medical Critical Care, and all procedural aspects of the specialty, including interventional pulmonology and medical thoracoscopy.
Job Duties	Responsible for patient registration, patient scheduling, cashiering, outpatient charge entry, telephone operations, and requesting managed care authorizations. Employees must be knowledgeable of applicable modules within the Electronic Health Record (EHR). CLINICAL SUPPORT POSITION – NOT SUBJECT TO STATE HUMAN RESOURCES ACT The ECU Brody School of Medicine is affiliated with ECU Health Medical Center. ECU Health Medical Center is the flagship hospital for ECU Health and serves as the teaching hospital for the Brody School of Medicine at East Carolina University. Employment in this position provides eligibility to participate in the UNC Optional Retirement Program (ORP) which offers matching employer contributions and employee control of investment choices, along with eligibility to participate in various Voluntary Supplemental Retirement Plans (401k, 403b. 457). This position is not eligible to participate in the NC Teachers’ and State Employees’ Retirement System (TSERS). Additionally, this position offers multiple voluntary options for Medical, Dental, Vision, and Life Insurance as well as various supplemental plans including Critical Illness, Flexible Spending Accounts, Cancer, and Disability.
Minimum Education/Experience	High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
License or Certification required by statute or regulation	None
Preferred Experience, Skills, Training/Education
License or Certification required by the Department	None
Special Instructions to Applicant	Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write ‘see resume’ on your application when completing the job duties section. If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment). Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities. Applicants must be currently authorized to work in the United States on a full-time basis.
Job Open Date	02/01/2024
Job Close Date – Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed.	02/08/2024
Open Until Filled	No
Quick Link for Direct Access to Posting	https://ecu.peopleadmin.com/postings/68695
Alternate option	If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
AA/EOE	East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status. Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 737-1018 (Voice/TTY) or ADA[email protected] .
Eligibility for Employment	Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.
Office of Human Resources Contact Information	If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to [email protected]. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.

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