Patient Services Manager

Job title:

Patient Services Manager

Company

Elior

Job description

Are you a passionate Manager interested in Patient Services? If so, we’d love you to join our fantastic team at Churchill Hospital!This role sits within our Hospitals division, catering for visitors and NHS teams. Taking care of some of the most renowned hospitals in the country, we know that healthy, nutritional food is critical to patient recovery. Distinguished by our warmth of service, our focus is always customer first, which is why nutrition is at the heart of everything we do.What you’ll be doing…As a Patient Services Manager you will proactively manage teams on site as well as be accountable for recruiting, inducting, training, and supporting colleagues to deliver an efficient, high-quality service to Elior UK, our customer and clients.Responsibilities:

• Act as a central point of contact for patients and wards, providing effective management and leadership to the patient services team
• Develop, organise, support and manage the smooth day to day delivery of services to our patient services area
• Controlling and managing a budget
• Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence
• Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customers and colleagues

Working Pattern: Monday – Friday, 10:00am – 6:00pmWhat can you bring?In this role:

• Proven experience of successfully managing a team
• Genuine interest in customer service excellence
• A strong team player, highly confident and positive
• Self-motivated and innovative
• Previous experience within management, Contract Catering desirable

Our way of saying thank you…At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.FREE On-Site Lunches: Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day.Support Your Way of Life:

• Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments
• Holiday Allowance: Relax & recharge with 28 days holiday, increasing to 31 days after two years service
• Family Leave: Prioritise family commitments with flexible leave options
• Paid Charity Leave: Make a positive impact with two additional paid days for charity work

Big Enough for Growth, Small Enough to Connect:

• Opportunities for career progression while developing a close-knit community

Supporting You Through Life’s Ups & Downs:

• Access mental health support & comprehensive wellbeing benefits

Keeping Finances & Wellbeing in Mind:

• Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle-to-work scheme

Why it’s great to work for us…Elior is a multi-award-winning people business and one of the UK’s leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:

• Workplaces & Office Space
• Sporting Venues & Stadiums
• Attraction & Heritage Sites
• Public Sector & Defence
• Health, Care & Hospitals
• Schools, Colleges & Universities

Along with our purpose of enriching lives everywhere, every day, we’re committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.That’s why 85% of colleagues tell us how proud they are to work for us!Elior Celebrates EqualityOur aim is to celebrate a culture of equality, diversity, and inclusion, continuing to make Elior a great place to work!Every colleague has a distinctive set of values, skills, and aspirations. To ensure that we attract, develop, and retain best people from the widest possible talent pool we’re committed to providing an inclusive environment where our colleagues fulfil their potential and have the opportunity to succeed.Interested? Click the ‘Apply for this role’ button at the top of this advert.

Expected salary

Location

Oxford

Job date

Sat, 28 Sep 2024 07:09:33 GMT

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