People and Culture Administration Officer

• Salary breakdown: $60,000,00 – $63,235 + Superannuation + Salary Packaging ($15,900.00 + Meal & Entertainment expenses)
• Hybrid work (Wednesday’s in office), 9 -day fortnight benefit
• Become a people and culture operations expert by supporting business partners, talent acquisition, learning and development, and DEI

About the Institute

Located on Gadigal and Bidjigal land (Randwick NSW), Black Dog Institute is the only Medical Research Institute in Australia to investigate mental health across the lifespan, our aim is to create a mentally healthier world for everyone. For the past 20 years, we have been at the forefront of mental health research. Leveraging our own research, we have developed an image and workplace that is reflective of our values and mission. Our work is used to distributed through the public and is used to drive evidence informed change across the mental health sector, setting the foundation for a brighter and healthier future for all.

Benefits

• Hybrid work, 1-2 days per week in office (choose your days, consistent team collaboration days where possible)
• 35 hour work week, flexible hours agreements & 9-day fortnights
• Salary Packaging: $15,900.00 of your base salary tax free & up to $2650.00 meal & entertainment
• Family first, people first culture, we put our research into action at work to make sure we maintain mental health and wellbeing at work
• Pet friendly workplace
• Leave benefits including public holiday swap, gifted annual leave, and wellbeing leave
• Employee discounts

The Role

The purpose of this role is to provide strong administrative support and coordination for the wider People & Culture (P&C) team. This role is instrumental in supporting the administration across various P&C functions including, recruitment, payroll, operations, learning and development and supporting the P&C business partners. This role requires a demonstrated proactive approach to administration and coordination with a view to building trusted relationships with all internal and external stakeholders.

Duties & Responsibilities

Talent Acquisition Administration

• Effectively use ELMO to move candidates through the recruitment cycle
• Communicate with candidates to help facilitate the recruitment process
• Management of the recruitment inbox

Payroll Administration

• Payroll Administration
• Record and maintain employee records on ELMO and payroll transactions.
• Act as a first point of contact for payroll queries.
• Assisting with payroll administration and reports as required.

Onboarding and Offboarding

• Coordinate new hire onboarding activities, including the registration of new starters into the induction and equipment setup where applicable.
• Assist with the offboarding process ensuring any necessary paperwork is completed.

Employee Relations

• Serve as a first point of contact for employee enquiries regarding P&C policies, procedures and benefits.
• Maintain a high level of confidentiality while managing all information and issues including those that are sensitive.
• Help organise and facilitate employee engagement activities and events

Learning & Development

• Promptly attend to the L&D inbox and manage the L&D calendar
• Coordinate L&D workshops (room bookings, participation list)
• Absorb Administration- session approvals, external training record upkeep, upload & update user profiles as needed)
• Coordinate Brunch and Learn invite with facilitators

Continuous Improvement

• Proactively identify opportunities for process improvements and assist in the development of new P&C initiatives.
• Stay updated on HR trends and best practices

Skills & Experience Required

• Previous administration or customer service experience (preferably within HR)
• Demonstrated superior customer service skills, high degree of empathy and ability to always represent Black Dog Institute in a professional manner
• Excellent interpersonal and relationship building skills, as well as ability to build rapport quickly and sensitively with people from diverse backgrounds.
• Excellent verbal and written communications skills.
• Demonstrated computer literacy, including Microsoft Office, and intermediate Excel skills.
• Excellent database and data entry skills, with experience in CRM databases.
• Solid attention to detail and a high level of accuracy
• Proven skills in time management, organisation, and prioritisation of competing deadlines.
• Ability to contribute as proactive team member and ability to work well with others.

EEO Statement

Black Dog Institute is committed to achieving a diverse and inclusive workforce that reflects our wider community. We ensure equal employment opportunity for all, regardless of age, appearance, carer status, cultural and/or racial background, disability, gender identity, lived experience, religion or sexual orientation.