People and Culture Officer

UNICEF works to protect the rights of children and adolescents. UNICEF’s programme focuses on the needs of the most vulnerable children in the areas of education, child protection, health care, social policy, adolescents and youth, in line with the UN Convention on the Rights of the Child.

The People in Humanitarian Action (PHA) Team at UNICEF Division of People and Culture (DPC) is leading initiatives to strengthen the humanitarian workforce’s preparedness and response capacity. This includes active communication, engagement, and learning with and for the growing humanitarian talent network. To support the initiatives and projects and ensure the ongoing preparedness initiatives and engagement efforts, a UN Volunteer, People and Culture Officer, will be engaged.

Under the direct supervision of the Chief, People In Humanitarian Action – Preparedness, the UN Volunteer will be responsible for:
A) Strengthening Network Preparedness through Strategic Community Engagement:
• Lead the design and implementation of community engagement strategies for the Frontlines network, ensuring members are active, informed, and deployment-ready.
• Optimize the Frontlines digital architecture (i.e., SharePoint and Viva Engage) to foster a seamless collaborative environment for the humanitarian workforce.
• Handle humanitarian talent inquiries from the Frontlines community, ensuring end-to-end engagement that converts network members into a prepared talent pipeline.
• Participate in humanitarian talent forums and career events, developing outreach materials that attract high-caliber external expertise to the roster.
B) Enhancing Talent Readiness via Humanitarian Learning & Development:
• Monitor the Humanitarian Learning Channel and the Humanitarian Learning Pathway for Surge Responders and report on progress data and learner feedback to improve network preparedness.
• Continuously refine the Humanitarian Learning and Development SharePoint site as a centralized, intuitive resource hub for humanitarian capability building.
• Provide communications and administrative support to specialized humanitarian learning and development initiatives, ensuring learning content aligns with evolving surge requirements.
• Support other humanitarian learning initiatives as needed.
C) Integrated Outreach & Communications for Preparedness (Talent Pipelines, Humanitarian Learning, and Partnerships):
• Support humanitarian outreach strategies, including partnerships with National Committees, academia, etc.
• Support in-reach campaigns addressing humanitarian talent needs (with Frontlines).
• Design high-impact infographics, presentations, and digital assets that translate complex talent data into compelling narratives for both in-reach and outreach campaigns.
• Streamline People In Humanitarian Action’s contribution to corporate communications (e.g., One People and Culture Newsletter, orientation materials, etc.), drafting updates and newsletters that highlight the impact of talent preparedness to global stakeholders.
• Ensure all knowledge products and materials maintain a consistent voice and branding, reinforcing the value proposition of the humanitarian talent network.