People and Culture Specialist – P3

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

 

For every child, a Champion!

As People and Culture (PC) Specialist, you will be part of the regional People and Culture team in the East Asia and Pacific Regional Office in Bangkok, Thailand. Under the supervision and guidance of the Regional Chief of People and Culture, you will support Country Offices in the region and sections in the Regional Office in managing people effectively and building a conducive working environment for employees. You will also take the lead in some technical workstreams in people and culture management in the region. As People & Culture Specialist, you will be expected to carry out the responsibilities independently, with minimal oversight, to deliver the results in accordance with the vision set forward by the leadership of the office and the global People and Culture function.

 

How can you make a difference? 

As People and Culture (PC) Specialist, you will be accountable for implementing people and culture management services that enhance the capacity of clients to deliver on business goals and objectives to ultimately support vulnerable children. In doing so, you will demonstrate the ability to anticipate PC-related needs and develop subsequent plans and solutions that align people and culture management with business objectives of UNICEF in East Asia and Pacific. You may also manage volunteers and/or consultants to deliver the expected results.

 

Summary of key functions/accountabilities:

 Business Partnering

• Serve as the single point of contact for your client portfolio on advice pertaining to all aspects of the employment life cycle
• Provide accurate and timely advice to clients on PC processes and policies, ensuring the highest level of client-orientation.
• Proactively advise clients on the resolution of people and culture issues ensuring equitable and transparent solutions that protects both the staff and organizations interests in accordance with policies, regulations and procedures.
• Promote the organizational goals and targets for the whole of diversity, equity and inclusion, and people-centric culture.

 Strategic People and Culture Management

• Liaise with the HQ Divisions, regional and country offices to support and contribute to corporate PC strategy formulation and global implementation. Provide feedback and make recommendations on the establishment and improvement of PC systems, policies and processes.
• Keep abreast, research, benchmark, and implement best and cutting-edge practices in PC management and contribute to the development of global policies, procedures and introduce innovation through sharing of best practices and knowledge learned.

Implementation of assigned People and Culture Services

• Provide support to various PC occupations (recruitment, job classification, career development, performance  management, data analytics, learning & development, etc.) to implement efficient client services that help attract, retain and/or motivate, and develop staff of the highest caliber.
• When assigned casework in the relevant area on either a routine or non-routine basis, analyze and synthesize issues and problems, and interpret established, formal guidelines to address and recommend solutions or further actions required.

Learning and Capacity Development

• In collaboration with business owners, design and deliver learning plans for staff to enhance their knowledge and build skills in new areas.
• Contribute to the mapping of competencies for all staff in assigned client portfolio, assisting in the development of a comprehensive framework in support of the development of the talent pipeline.
• Recommend efficient and cost-effective learning products which strengthen staff capacity to contribute effectively to business goals.
• Participate as a resource person in capacity building initiatives to enhance the competencies of clients/stakeholders.
• Provide orientation briefings to new staff.
• Provide day-to-day performance and talent management guidance to line management (e.g. coaching, counseling, career development, career conversations, and disciplinary actions).

People & Culture Data Analytics

• Interpret and analyze PC data to help inform strategic decision making on PC processes and strategies; promote data story telling.
• Support the improvement of data literacy among the PC community in the region and among wider workforce.
• Develop data collection systems to optimize data quality; apply artificial intelligence (AI) and automation to increase business efficiency.
• Coordinate with country offices and partners to provide assistance in their PC information management.

 

To qualify as an advocate for every child you will have…

Minimum requirements:

• Education: An advanced university degree in human resource management, business management, international relations, psychology, social sciences, or another related field is required.
• Work Experience: At least five years of increasingly responsible professional experience in human resource management/people and culture in an international organization and/or large corporation is required. Relevant experience with UNICEF/UN system will be advantageous.

• Required Skills: 

  Strategic: 

• Experience and ability to implement targeted and innovative human resources strategies to address clients’ people-related needs.
• Ability to embrace changes and technological advances, and implement innovative PC programs within a fast paced, evolving, and wide organizational setting.

        Technical

• In-depth technical knowledge of the principles and concepts of human resources management.
• Ability to identify and analyze systemic issues, formulate opinions and make conclusions and recommendations to resolve same.
• Excellent knowledge of organizational and PC information technology systems and tools.

      Interpersonal and Communication

• Demonstrated ability to communicate effectively in a diverse organization tailoring language, tone, style and format to match audience.
• Ability to empathize with client managers, supervisors and staff while advocating for consistent and equitable applications of promulgated PC regulations and rules.

 Language Requirements: 

• Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a language of the EAP Region is added advantage.

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships

(2) Demonstrates self-awareness and ethical awareness

(3) Drive to achieve results for impact

(4) Innovates and embraces change

(5) Manages ambiguity and complexity

(6) Thinks and acts strategically

(7) Works collaboratively with others 

Familiarize yourself with our competency framework and its different levels.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious or ethnic background, and persons with disabilities, to apply to become a part of the organization. To create a more inclusive workplace, UNICEF offers paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements. Click here to learn more about flexible work arrangements, well-being, and benefits.

According to the UN Convention on the Rights of Persons with Disabilities (UNCRPD), persons with disabilities include those who have long-term physical, mental, intellectual, or sensory impairments which, in interaction with various barriers, may hinder their full and effective participation in society on an equal basis with others. In its Disability Inclusion Policy and Strategy 2022-2030, UNICEF has committed to increase the number of employees with disabilities by 2030. At UNICEF, we provide reasonable accommodation for work-related support requirements of candidates and employees with disabilities. Also, UNICEF has launched a Global Accessibility Helpdesk to strengthen physical and digital accessibility. If you are an applicant with a disability who needs digital accessibility support in completing the online application, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility tendersglobal.net UNICEF.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF’s active commitment to diversity and inclusion is critical to deliver the best results for children. For this position, eligible candidates from developing countries, from minority groups, and with disabilities are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. 

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

In this role, you will collaborate with colleagues across multiple locations. For effective collaboration, we encourage flexible working hours that accommodate different time zones while prioritizing staff wellbeing.

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.

 

 

 

 

 

 

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How cinfo Can Support You in the Application Process for This Position

• Application and Interview Preparation: Whether you’re preparing your application documents or getting ready for an interview, you can book a Job Application Support session to receive tailored guidance.
• For Swiss nationals invited to the first round of the selection process (e.g., written test, interview, assessment center): Notify us at recruitment@cinfo.ch, and we will inform our HR partners in the respective organization and the Swiss Government to help increase your visibility.

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