People Experience Administrator

• Full-time, max-term role for 12 months
• Hybrid work available
• $38.47 per hour + super + NFP salary packaging
• Additional well-being leave available

What you’ll be doing

We’re looking for new team member to join us as our next People Experience Administrator.

In this role, you’re an integral part of our team and support all people-related functions. Your work is important in keeping processes running smoothly and ensuring timeframes are maintained. You’ll be working closely with various members of the People team to support managers in a range of people-related activities for the entire employee lifecycle.

Specifically, you’ll be involved in:

• Issuing accurate paperwork for all people related requests within the designated service level agreement (SLA).
• Accurate data entry when creating and maintain staff records in the Launch Housing employee management system.
• Providing accurate and timely responses to staff and manager requests.
• Ensuring letters of offers are issue within the designated timeframes.
• Ensuring 100% safety screening compliance for all new starters and existing staff.
• Supporting the improvement of systems and processes.

What we’re looking for (key selection criteria):

• Previous administrative experience, preferably related to HR.
• Excellent interpersonal and customer service skills.
• Well-developed organisational and administrative skills including strong attention to detail and the ability to prioritise and manage own workload.
• Demonstrated ability to effectively deal with sensitive issues whilst maintaining a high degree of confidentiality.
• Demonstrated commitment to the values of Launch Housing and our mission to end homelessness.

WHAT’S OUR MISSION, VALUES AND CULTURE

Our mission is to end homelessness. We aim to get people housed, keep them housed, and be an influential voice on ending homelessness. We are a secular, independent provider of choice for clients and we’re striving to be the go-to organisation on homelessness for government, media, philanthropy, private donors and the community.

Our people are the backbone of our organisation and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and actively work to ensure everyone is able to make their career with Launch Housing fulfilling.

Launch Housing is working to become more trauma informed and as a leading employer in the homelessness sector, it is important to let you know that you may hear stories of distress, hardship, trauma, or violence when working with us. We encourage you to reflect on how this may impact you when considering applying for the role. Sustaining the Health & Well-being of our staff is our priority. We provide high-quality training & supervision, Wellbeing Days, and access to Employee Assistance Program.

WHAT WE OFFER YOU

Our permanent and fixed term employee benefits include:

• Contributing to useful and rewarding work and giving something back to the community.
• Wellbeing days, ceremonial leave, carers leave and study leave.
• Flexible working arrangements.
• Purchased leave.
• 17.5% leave loading.
• Gender neutral paid parental leave (after 12 months of service).
• Training and career growth opportunities across Launch Housing.
• A portion of your income can be tax-free by salary packaging your personal expenses.
• Additional tax-free salary packaging on dining and accommodation expenses.
• Positive, supportive and progressive work environment.

HOW TO APPLY

To apply for this opportunity, please click on “Apply Now” button. Please submit a cover letter addressing the key selection criteria and your CV.

If you need additional information about this role, please contact us at [email protected] using the subject line: People Experience Administrator enquiry via EthicalJobs.

Please note shortlisting will occur on a rolling basis, so please don’t delay in submitting your application!

Launch Housing offers a wide range of career opportunities and employs a diverse range of talent. We strongly encourage Aboriginal and Torres Strait Islander persons to apply! We acknowledge, respect and celebrate Aboriginal cultures, languages, connections to Country and heritage, customs and practices. We’re committed to support Aboriginal peoples to obtain genuine and fulfilling career with us!

Launch Housing is a dog-friendly organisation, which allows dog owners to bring them in some of our sites, please contact the relevant Hiring Manager if you have any questions or concerns prior to your interview.

If you require reasonable adjustments at any stage of the recruitment process, please let us know at [email protected].

Launch Housing is committed to being a child safe organisation and has zero tolerance to child abuse. Our hiring process involves rigorous screening of applicants. All of our people including students, contractors and volunteers must hold a valid Working with Children Check and satisfactory criminal history record check.

Launch Housing is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as lesbian, gay, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise and encourage people with a Lived Experience of Homelessness to apply. All applicants must have the right to work in Australia.

A position description is attached.