Performance Management and Compliance Internship

The South East Asia and Pacific Multi Country Office (EAPMCO) supports, develops and oversees the UNOPS portfolio of projects in South East Asia and the Pacific. EAPMCO was established in January 2023 following the merger of the Thailand Multi-Country Office, which covered 20 countries across  North East Asia, South East Asia and the Pacific, and the Cambodia Multi-Country Office, which covered 4 countries South East Asia – 3 countries in the Mekong Sub-region (Cambodia, Lao PDR and Vietnam) and the Philippines.  EAPMCO currently covers 24 countries across North East Asia, South East Asia and the Pacific. With its head office in Bangkok, the Multi-Country Office comprises nine business units: EAPMCO Thailand, EAPMCO Indonesia,  EAPMCO Pacific Operations Cluster, EAPMCO Papua New Guinea, EAPMCO China, EAPMCO Mekong, and EAPMCO Philippines.

In 2024, the UNOPS EAPMCO implemented projects worth more than USD 80 million, in the areas of Energy Transition, Digital Transformations, Sustainable Environmental Management, Climate Change, Waste Management, Rule of Law and Access to Justice, Water, Sanitation and Hygiene (WASH), Post Conflict Reintegration, Emergency Relief, Post COVID19 Economic Transformations, and Health, through HR, procurement, construction, contract management, fund and program management services.

The Multi Country Office head office in Bangkok provides strategic direction, operational support, delivery oversight and assurance of the excellence of business processes and quality standards across all of the entire Multi Country Office locations. It is also responsible for developing, delivering and managing the portfolio of engagements in the country of the MCO location itself.

Performance Management and Compliance (PMC)

The Performance Management and Compliance (PMC) is a section under the Service Support Unit (SSU) and its main function include but are not limited to: 

Supporting the MCO Management on various management matters including, risk  management, strategy formulation and implementation, and annual business planning; 

Liaison with the Office of the Regional Director (ORD) on various operations management,  oversight and reporting issues; 

Establishment, evaluation and monitoring of internal control mechanisms and reviewing status of implementation of the agreed risk mitigation plans; 

Coordinating within the MCO all office and project audits/external verifications; and 

Supporting project budgeting support for new and amended engagements/projects.

 Functional Responsibilities

Planning and monitoring support

Internal control evaluation assistance

Administration support and knowledge sharing

1. Planning and monitoring support

Assist during the strategic planning and annual business planning processes by conducting various required analyses, data collections, generating reports and ensuring proper filing of the works;

Support SSU and PMC Annual Work Plans development and monitoring exercise by preparation of the relevant tools, maintaining the documentation in proper format, reviewing of the underlying formulas for accuracy, periodically requesting the relevant SSU members to update the status of their AWP activities etc;

Ensure timely compilation and submission of periodic and ad-hoc reports to the supervisor on the SSU’s performance against its key performance indicators (KPIs) or service delivery lead times through requesting underlying performance data, reviewing for accuracy of those data, working with the focal points on the corrections, and drafting and submitting the KPI reports for review and circulation.

2. Internal control evaluation assistance

Conduct background research, data collection and analysis for preparation of annual risks assessment, compliance review plans and follow-up of PMC’s issued recommendations and SSU action plans;

In case of being assigned as a team member for a specific evaluations, document the results of those testing of the internal controls and ensure accurate and timely preparation and submission of periodic reports on such evaluations;

Work as team member on PMC ad hoc projects at the request of SSU Management;

3. Administration support and knowledge sharing

Effective and systematic maintenance and updating of SSU dashboards, shared portal and other commonly used internal documents;

Providing secretarial support for regular and ad-hoc meetings of the SSU, both internal and external ones with other stakeholders;

Assist in coordinating knowledge sharing sessions, as required, in terms of scheduling the meetings and workshops, preparing learning materials, presentation slides, etc.

Education/Experience/Language requirements

Education:

• Must be enrolled in a university programme such as Bachelor’s, Master’s or Ph.D. (or the equivalent) or have graduated from such studies within three (3) years prior to the application date of the internship.
• Areas of study should relate to Business Administration, Commerce, Management (Project or other  management areas), Accounting, Audit or overall Finance.
• Completion of bachelor’s level qualification in the above noted fields is desirable.
• Prior accounting, auditing or project management certification (such as PRINCE2, CIA, ACCA, CPA or equivalent) is highly desirable.

Experience:

• Applicants are not required to have professional work experience but experience working or volunteering in the field of project or programme management, compliance, risk management, external or internal audit, finance or accounting is desirable.
• Strong computer literacy in google suite applications or similar applications is desirable (significant exposure to MS Excel/Google Sheet application is mandatory).
• Ability to work in an international/ multicultural environment is desirable.

Language Requirements:

• Fluency in written and oral English required.
• Knowledge of another official UNOPS language is an asset

Source: https://jobs.unops.org/Pages/ViewVacancy/VADetails.aspx?id=29865#1