Job description
About the role
The CHSP Sales & Scheduling Specialist at Uniting NSW/ACT is a full-time 6-month contract with the intention to extend Monday to Friday position based in Parramatta, NSW. (Standard office hours with some minor flexibility).
You will be responsible for onboarding new clients in Home Care and delivering the forward rosters for new clients and staff within the Metropolitan Sydney area.
You will be an integral member of the team through the following:
- Forward rostering: fill rosters of new staff or existing staff with significant vacancies by matching their availabilities with client recurrent vacancies.
- Home Care Package Sales: Assess referrals, qualify leads, and book visits. Handover led to Client Onboarding Specialist for in-home visits and closing.
- Commonwealth Health Support Program Client Onboarding: MAC database management, lead generation, qualification, closing over the phone, and preparation of interim care plan.
- Provision of Interim Services: Implement interim services as necessary to support clients while awaiting full-service commencement.
- Collaboration and Handover: Work closely with neighbourhood coordinators and workforce leads to seamlessly hand over clients and rosters, ensuring a smooth transition for ongoing care provision.
What we’re looking for
- Experience in forward rostering and sales within the Home Care sector.
- Demonstrated experience in coordinating a developed customer journey aligned to meet customer expectations to assist in the coordination of a community-based service or client care.
- Excellent communication and engagement skills
We’ll create a better future for you
Our people are at the heart of everything we do, and we support them to grow and develop to be their best through our strong commitment to learning, flexibility, great benefits, and a positive culture of teamwork and cooperation. Together, we can build a better future for the people and communities we serve, and for you.
About Uniting Aged Care
Uniting is one of the largest and most trusted not-for-profit providers of aged care in Australia. Each year, we support more than 7,000 residents in over 70 aged care homes throughout NSW and the ACT. We actively advocate for the right of every senior to age in comfort and dignity, wherever and however they live. We value diversity and always welcome everyone, exactly as they are.
What to expect
Please know that employment with Uniting requires:
- A National Police Check
- Reference checks
- Other pre-employment screenings
How to apply
If you see yourself in this role, we’d love to hear from you. Just click on the ‘Apply Now’ button, fill out your details and submit. Once you apply, we’ll keep you up to date on how your application is progressing.
We encourage applications from people who identify as Aboriginal or Torres Strait Islander.