Planning and Operations Manager

This post is key to the operational running of the organisation. The overall aim is to build a culture of accountability and rigorous project and budget management.

Details

• Location: UK, Germany or Global South. Applicants must already have authorisation to work in preferred
• Salary: GBP 38,000-43,000, commensurate with experience (the range is aligned to London cost of living; if based in another location, the range will be adjusted accordingly)
• Contract type: full time, 5 days per week
• Closing date: 31 January 2024 at 23:59:59 BST
• To apply: Complete and return this application form via our jobs portal. Kindly note that the application form is required; we will not accept CVs.
• NOTE: if shortlisted, you will need to complete a finance/budgeting test before being invited for interviews

Overall purpose:

Overall responsibility for maintaining and improving BHRRC’s project management systems linking budgeting, forecasting, planning, review and reporting:

• Systems development in planning and operations: Contributing to the adoption of cultural changes within BHRRC in areas like planning, project management accountability, and supporting teams working with each other.
• Support the COO on the annual planning and budgeting process:
• Develop and manage a 1/4ly reporting and review system;
• Manage the calendar of annual planning and budgeting
• Develop systems of forecasting building on existing software to achieve maximum transparency efficiency and effectiveness, and making recommendations to operations team and software suppliers.

Project support:

• Working with project managers and development team budget development support, ensuring full costs are reflected in all budgets.
• Ongoing support to project managers in BHRRC – coaching and supporting them to increase financial and operational planning
• Take on ad hoc project management responsibilities for specific projects as required.
• Ensuring good financial information is available to project managers.
• Supporting project managers with onboarding of new partners, ensuring a suitable level of due diligence and reporting has been completed in accordance with donor agreements.
• Support the finance team in the completion of quarterly management accounts.
• Allocation of standard costs for all projects. Developing existing systems for greater efficiency and effectiveness
• To act as first point of support for accurate financial forecasting and budget support for project managers.

Grant Management Support

• Support the development team to ensure all financial donor reports are submitted on time.
• Coaching and support to project managers and development team on their financial reporting responsibilities.
• For complex grants taking on active responsibility for financial reporting.
• Support the development and project support officer to:
  • Responsible for donor financial due diligence and compliance with contracts.
  • Provide advice to development team on financial compliance and contractual obligations.
  • Calculate grant overheads on a quarterly basis – updating forecasts for the year.
  • Maintain grant risk registers liaising with COO and development team where necessary.
  • Assist in preparation of financial reports for audit reviews

Skills and competencies

Essential:

• Strong strategic and systems thinking
• Strong project management skills
• Strong MS office, specifically Excel skills and on-line systems.
• Budget management
• Experience of using and managing components of a CRM (CiviCRM and Salesforce)
• Managing grants and contracts, ideally some of which have been Institutional grants within international development/human rights sector
• Fluent in English

Personal qualities:

In order to deliver this role both happily and effectively, you will be or have a:

• A desire to see systems implemented
• Process and implementation-oriented, solution-focused
• Ability to balance the needs of the whole organisation along with the needs of an individual project.
• An attitude of continuous improvement
• Engaging, being able to communicate with people at all levels
• Assertive, can make your views known in a clear and confident way
• Clear thinker, able to prioritise
• Reliable, will meet deadlines
• Convincing, able to influence across the organisation
• Able to work collaboratively, however will take the lead where appropriate
• An eye for efficiency
• Natural commercial acumen, able to both devise and deliver grants and contracts in an economically sound way
• Ability to work remotely and bridge different time zones