Postal Services Student Assistant – Institutional Student Worker

Located in the fastest-growing region of the state, the University of North Georgia is a multi-campus university with an enrollment of nearly 20,000 students, making it one of the largest institutions in the University System of Georgia. UNG is focused on a mission of educational excellence, leadership development and community engagement opportunities that develop students into leaders for a diverse and global society. Through a variety of educational pathways that provide access and range from certificates and associate degrees to a professional doctoral program, UNG is responsive to regional education and economic development needs. Federally designated as a senior military college, one of the university’s signature leadership programs is its 800-member Corps of Cadets on UNG’s Dahlonega Campus.

The University of North Georgia is currently accepting applications for a Student Assistant in Postal Services at the Dahlonega campus. Student Assistants help with a variety of tasks. They help at the customer service desk and follow protocol to determine correct postage amounts, including helping to determine the optimal price and class of mail for the customer’s needs. Student assistants aid in the sorting and organization of mail and help with the projects that are done each semester to keep processes up to date and our data accurate.

• Assist customers at the front desk in a professional manner, and be able to look up mail prices and give accurate information. Determine, using the USPS guidelines, what class an item gets by default and what extra classes and services that are available to the customer.
• Sort and distribute student, staff and faculty mail. Utilize meter machine to process outgoing mail. Open and close student boxes, and help in the maintenance of records for mailboxes. Log in packages and place on organized shelves. Maintain and update a series of excel sheets. Make keys and help in the maintenance of mailboxes.
• Other duties as assigned.

Knowledge, Skills & Abilities

• Self starter with good time utilization. Can work with little supervision.
• Basic math and computer skills.
• Must be able to get to work on-time.
• Must be detail oriented.
• Good inter-personal communication skills/customer service abilities.
• Good problem solving and critical thinking skills.

• Must be enrolled at the University of North Georgia in a minimum of six (6) credit hours to qualify as a student worker.

• Previous cashiering experience preferred, but not required.
• Previous customer service experience preferred, but not required.
• Prior work with the mail industry is a plus.

• Resume
• Cover letter

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of North Georgia, as determined by University of North Georgia in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

The University of North Georgia, a unit of the University System of Georgia, is an Affirmative Action/Equal Opportunity employer and does not discriminate on the basis of race, color, gender, sex or national origin, age, disability, religion, genetics or veteran status. Georgia is an open records state. Also, UNG is a federal contractor and desires priority referrals of protected veterans.

This position is considered a position of trust. 

• Position of Trust