Practice Support Manager (14 months FTC), Data & Analytics | Forensic and Litigation Consulting

Job title:

Practice Support Manager (14 months FTC), Data & Analytics | Forensic and Litigation Consulting

Company

FTI Consulting

Job description

Who We AreFTI Consulting is the world’s leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world’s leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy, and commitment of our talented professionals across the globe to make a positive impact for our clients and communities.At FTI Consulting, you’ll be inspired and empowered to make an impact on headline matters that change history. Working side by side with the world’s leading experts in your field, you’ll be surrounded by an open collaborative culture that embraces diversity, recognition, professional development and most importantly, you.There’s never been a more exciting time to join FTI Consulting and this is where you will do the most exciting and fulfilling work of your career.Are you ready to make an impact?About The RoleThe Data & Analytics (D&A) Practice within the FLC segment is seeking a Practice Support Manager to provide Executive support to leadership and support the smooth functioning of the business. The candidate must be experienced in supporting senior management at a high level, be highly competent, intelligent and intuitive with the ability to juggle and prioritise tasks. The candidate should have advanced Microsoft Office applications skills, numerate agility and excellent interpersonal and communications skills underpinned by a proactive and positive approach. Accuracy and attention to detail are essential. The nature of the business is driven by client deadlines and on occasion the incumbent may be required to work outside the core hours at short notice. The role will be suited to someone who has experience of working at a senior level, enjoys a full and sometimes deadline-driven day and has excellent project management and organizational skills. The successful candidate will be self-assured, flexible, reliable with a positive demeanour, be the glue of the team and the ability to remain calm under pressure.The growing D&A EMEA business will require operational support primarily in London but also in Germany and the Middle East, to include support within a matrix structure, for human resources, marketing and sales, potentially including financial reporting assistance. The role is to be the go-to person for D&A for internal and external parties and who will help the business grow and be successful.REPORTING TO: Head of D&A EMEAWhat You’ll Do

• Executive Assistant support to the SMDs, including following up on their behalf and anticipating needs and priorities.
• Project management and operational support to the SMDs in their respective leadership roles around AI, DIB and CSR
• Operational support for the team on an ad hoc basis.
• Maintenance of Operational Guidelines document, including periodic review of overall practice adherence to guidelines
• Manage, track and oversee team resourcing for key corporate initiatives, other FTI segments and client engagements
• Working with leadership on internal strategic and special projects management
• Working with leadership, operations and finance teams on D&A reporting and revenue backlog and pipeline
• Operational management of D&A recruiting processes
• Operational oversight of functioning of graduate and intern recruiting processes
• Management of new joiner processes, ensure smooth onboarding and follow through
• Partnering with HR on performance management processes; monitoring and contributing to well-being of team
• Operational management of L&D initiatives and development of D&A teams
• Partnering with marketing on management of bios, case studies and GTM materials, including assisting with thought leadership schedule; managing local repositories and ensuring EMEA D&A materials are current and properly represented in all FTI global repositories
• Lead and manage CSR, DIB and ESG initiatives for the D&A team
• Management of D&A business development opportunities, new matters and maintain log and track D&A pipeline
• Management of client engagement processes from conflict check to initial LoE drafting to ensuring diligent processes and compliance re WIP and AR across D&A’s offices
• Managing the external, subcontractor process to ensure a timely matching of expense (invoice) and revenue on client billable engagements
• Management of leadership’s schedule including preparation of external/internal correspondence, complex global travel arrangements, expense reimbursements, coordination of meetings and receptions, preparation of presentation materials, and maintenance/filing of documents
• If opportunities arise, direct involvement on client matters, providing project management capabilities, and close client liaison where applicable

How You’ll GrowWe are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.#LI-NC1#LI-HybridWhat You Will Need to Succeed

• Excellent interpersonal skills with proven ability to establish rapport with people at all levels
• Ability to prioritise workload and to deal with multiple parties and requests
• Ability to communicate on behalf of senior leaders both to internal and external parties
• Ability to communicate with tact and diplomacy, both verbally and in writing with all levels of the organisation
• Ability to work under time pressure, work extended hours to meet deadlines and be available as needed
• Strong attention to detail with strong organisational skills
• Strong team player
• Ability to handle confidential issues with utmost sensitivity
• Strong levels of discretion and integrity
• Self-starter and highly professional approach to their work
• Ability to pursue and find solutions when they may not be immediately visible or available
• Proficiency in Microsoft Office suite (Excel, Work, Outlook, PowerPoint) including pivot tables and formulae
• Sound qualifications in English and Maths
• 5+ years Executive level support experience
• Experience of both 1:1 and team support will be advantageous
• Proven experience of supporting senior management, preferably in a consulting or financial environment is highly desirable as well as ability to work in a matrix organization, maintaining partnerships with relevant global departments.

Our BenefitsOur goal is to support the well–being of you and your families—physically, emotionally, and financially. We offer market competitive benefits (including pension), supplemented by 15 flexible benefits, to meet your needs. These include health, lifestyle and family friendly options. We also offer professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements.About FTIFTI Consulting is a global business advisory firm dedicated to helping clients with their most significant opportunities and challenges. With more than 8,000 employees located in 31 countries, our broad and diverse bench of award–winning experts advise their clients when they are facing their most significant opportunities and challenges. At FTI Consulting, we embrace, cultivate and maintain a culture of diversity, inclusion & belonging, which are fundamental components to our core values. FTI Consulting is publicly traded on the New York Stock Exchange and has been named the #1 Professional Services Firm on Forbes List of America’s Best Employers and the best firm to work for by Consulting Magazine. For more information, visit and connect with us on and .FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.#LI-NC1#LI-HybridAdditional Information

• Job Family/Level: Administrative Operations Level 5
• Citizenship Status Accepted: Not Applicable

Compensation

• Minimum Pay: 0
• Maximum Pay: 0

Expected salary

Location

London

Job date

Sat, 27 Apr 2024 05:48:38 GMT

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