Pre-project survey, business process reengineering, preparation of technical specifications for the implementation of an omnichannel contact center for processing and analyzing citizens’ requests (Phase 1)

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Summary of Requirements

With this message, the OSCE Program Office in Astana, within the framework of the tender RFQ-KAZ-02-2024, invites qualified companies to submit their proposals for the provision of services “Pre-project survey, business process reengineering, preparation of technical specifications for the implementation of an omnichannel contact center for processing and analyzing citizens’ requests (Phase 1)”

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