Preferred Communities (PC) Case Management Intern (Unpaid)

tendersglobal.net

Requisition ID: req49815

Job Title: Preferred Communities (PC) Case Management Intern (Unpaid)

Sector: Health

Employment Category: Intern

Employment Type: Part-Time

Compensation: USD 0.00 – 0.00 Hourly

Location: New York, NY RAI USA

Work Arrangement: Hybrid

Job Description

Internship Hours/Week: 20 hours per week, minimum, hybrid, at least 2 days in person
Supervision Meeting Schedule: Weekly

RESPONSIBILITIES:

  • Assist with client check-ins over the phone or through video calls (as preferred by the
    client)
  • In collaboration with Preferred Communities (PC) Casework Team, develop
    individualized plans with detailed action steps based on client needs; supporting
    clients with action steps such as exploring employment opportunities, assisting with
    referrals for additional support services, etc.
  • Provide direct client-centered casework activities such as contacting clients and
    external agencies to book and arrange public services and health care appointments;
    accompanying clients to appointments as needed for support
  • In collaboration with PC Team and Healthcare Benefits Navigators, develop Access
    HRA and NYC Housing Connect and other benefits navigation workshop materials;
    delivery of workshops to clients as needed
  • Support casework administrative tasks such as enrolling clients into database
    systems, uploading client documents, completing intake assessments and client
    agreement forms, accompanying clients to their appointments.
    ▪ In coordination with Healthcare Benefit Navigators, support screening and enrollment
    activities for benefit programs such as Medicaid, NYC Care, SNAP, WIC, FairFares, etc.
  • Keep thorough and accurate case file documentation in IRC’s database
  • Keep all digital files up to date and create new digital client files as needed
  • Communicate client concerns and potential challenges to PC Casework Team Members/Healthcare Benefits Navigator

LEARNING OBJECTIVES:

  • Gain experience with the U.S refugee resettlement process and services available to
    clients specifically in/ around New York City.
  • Gain experience in identifying clients’ needs to appropriately coordinate medical care
    and connect them to necessary supportive services within the community.
  • Gain experience with conducting wellness assessments 6 months and 12 months after
    ICM enrollment and keeping thorough and accurate case file documentation of all
    direct services provided to clients.
  • Develop skills in creation and delivery of workshops addressing client housing,
    employment and resource benefits navigation

Qualifications

Fluent in English, Spanish required, French/Wolof, Haitian Creole, Russian, Ukrainian

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