Title of Assignment: Procure-to-pay Business Analyst

Name of unit/sector: Support Team, Central Services Division

Place of Assignment:  WIPO Headquarters, Geneva, Switzerland (Hybrid up to 50%)

Expected duration of assignment: from May 15 to October 15, 2024 (5 months)

1. Objective of the assignment

The Senior Functional Analyst plays a key role in the efficient and effective integration of the Procure to Pay and Travel to Settlement processes into the Enterprise Resource Planning system of the Organization (Oracle-PeopleSoft version 9.2) and is responsible for documenting, simplifying and streamlining the business processes of Procurement and Travel functions.

This assignment is limited in time to cover for a paternity leave.

2. Deliverables/services

(a) Monitor and administer the master data for Procurement and Travel. Ensure the required quality level to sustain optimal efficiency of operations.
(b) Ensure the smooth running of operations, checking morning checks, solving system issues that may delay the flow of transactions in coordination with the ERP support team.
(c) Manage small projects or change requests, and define and/or oversee the development of functional specifications, requirements, business solution design, resource requirements, prototyping and testing, deliverables and deployment.
(d) Produce timely and reliable reports for the Division or WIPO management, using BI, Tableau, as per foreseen schedule, or on an ad hoc basis..
(e) Assess the functionality of operational processes and contribute in identifying opportunities for simplification, streamlining and enhancing processes and systems in order to increase efficiency; define and document business processes, produce data and process flow diagrams and maps.
(f) Update documentation and user guides on business processes and IT systems and tools. Conduct and coordinate user support and training, and assist users in a customer oriented manner
(g) Supervise one team member, determine priorities and ensure completion and timely and quality delivery of work products.
(h) Act as backup for catalog support team member in case of absence.
(i) Interact with internal stakeholders such as ERP Support Team, Finance, Requesters, for cross functional project, such as financial closure,  and
(j) perform other duties as required.

3. Reporting

The incumbent works under the supervision of the Director of the Division.

The incumbent works closely with internal stakeholders such as the ERP Support Team, Finance and requesters, particularly in the context of cross-functional projects.

4. Profile

Education:

• Advanced university degree in Information Technology or related discipline, such as Business Analyst. A first-level university degree plus two years of relevant professional experience in addition to the experience requested below may be accepted in lieu of an advanced university degree.
• Project management certification, preferably Prince2.

Experience:

• At least seven years’ relevant professional experience including substantial experience gained in a procurement/travel or finance-related function.
• Experience in business process analysis and modeling.
• Experience working with an ERP system, reporting and data analytics, and travel management tools.

Languages:

• Excellent knowledge of written and spoken English.

Job Related Competencies:

• Proficient knowledge of procurement operational procedures and processes including Procure to Pay and Travel to Settlement modules in an ERP.
• Excellent people management skills.
• Knowledge of Business Intelligence tools, applications and practices.
• Knowledge of project management methodology and terminology.
• Advanced user of Excel or other database tools.
• Excellent communication and interpersonal skills with the ability to maintain effective partnerships and working relations in a multi-cultural environment with sensitivity and respect for diversity.
• Good organizational skills, with the ability to work under pressure and successfully prioritize tasks in order to manage multiple commitments and deadlines.
• Strong analytical and problem-solving skills.
• Competent user of Microsoft Office applications (Word, Outlook, PowerPoint) and the ability to adapt quickly to new software.
• Technical and functional knowledge of Oracle PeopleSoft (Procure to Pay, Business Intelligence and travel management tools).

5. Duration of contract and payment

From May 15 to October 15, 2024 (5 months).
The applicant shall provide an indication of their remuneration expectations in Swiss Francs (daily rate).