OBJECTIVES OF THE PROGRAMME

The objective of the Division of Business Operations (BOS) is to support the work of WHO in the European Region through delivery of services within the areas of human resources, finance, contracting and procurement, legal advice, information & communications technology, printing, security, facilities management, fixed assets, conference support, travel and transport, safeguarding personnel and staff wellness and well-being. As an enabling function, the division enhances the productivity of the health technical programmes and country offices while at the same time overseeing accountability, transparency and compliance with WHO administrative rules and regulations. The BOS division strives to strengthen the capacity of WHO/Europe to react in an agile way to external and internal changes. The division projects are designed to increase productivity, ensure financial sustainability of the region’s structures, reinforce a client-oriented culture, strengthen country office capacities, and drive strategic initiatives to enhance staff motivation and well-being.

The Procurement Unit plans, coordinates and manages procurement of goods and services, timely and cost-effective provision of medical and non-medical supplies equipment and services, for health collaborative programmes, as well as emergency operations during epidemic, man-made and / or natural disasters.

DESCRIPTION OF DUTIES

To ensure timely and effective procurement of goods and services for WHO/Europe, while ensuring integrity of the process, efficiency, timeliness and service to clients. Under the supervision of the EURO Regional Procurement Officer, the incumbent:

1.Assists Procurement Initiators with planning procurement for the Goods and Services needed for the implementation of WHO projects.

2. Responds to queries on procurement policy and processes to achieve timely and cost-effective purchases. Escalates complex issues to the Regional Procurement Officer.

3. As delegated by the Regional Procurement Officer, manages tender processes for goods and services, evaluation of offers, conduct negotiations as required with counterparts, follow-up on purchase requests placed with the Global Service Center (GSC).

4. As delegated by the Regional Procurement Officer, reviews procurement processes to ensure overall compliance with operating procedures through the use of the ERP system and other tools; provides procurement status reports, data and statistics in accordance with procurement procedures. Reports the trends and common issues to the procurement officer.

5. Assists Procurement Initiators with documenting procurement processes (i.e. Adjudication Report) to ensure all key information is available in case of audits.

6. Advises staff on contractual modality including Long Term Agreements (LTAs). If needed, liaises with the Legal team to add specific terms and conditions.

7. Assists Procurement Initiators with contract management to ensure constant monitoring of suppliers’ work progress and timely completion, timely contractual changes, and effective dispute resolution.

8. Provides staff procurement training on various procurement-related topics such as tendering, LTAs, effective documentation, etc.

9. Assists in developing guidance, SOP, checklist, and intranet to ensure needed info is readily available to all staff in the region.10. Performs all other related duties as assigned.

REQUIRED QUALIFICATIONS

Education

Essential: Completion of secondary school or equivalent.
Desirable: Relevant higher education. University degree in business administration, accounting or other relevant field and/or formal training in procurement (such as CPSM, CIPS)/accounting/finance/administration related fields.

Experience

Essential: A minimum of 8 years’ working experience in the area of procurement, supplies, and logistics.
Desirable: Experience in procurement within the UN System or a multilateral organization.

Skills

• Sound knowledge of procurement.
• Service-oriented, problem solving and analytical skills.
• Communication and negotiation skills.
• Ability to manage and prioritize own’s work in a systematic way.
• Ability to manage emotions, remain objective and focused even in a changing environment.
• Promotes collaboration and open communication in the team.
• Emotional intelligence: Ability to identify and manage one’s own emotions, as well as helping others to do the same.

Desirable:

• Good knowledge in use of an ERP system.
• Ability to use. IT tools to improve workflows, speed of service and reports. Knowledge of WHO and/or other UN systems is an asset.

WHO Competencies

Teamwork
Respecting and promoting individual and cultural differences
Communication
Ensuring the effective use of resources
Producing results

Use of Language Skills

Essential: Expert knowledge of English. Expert knowledge of Turkish.
Desirable: Intermediate knowledge of French, Russian, German.

REMUNERATION

WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at USD 20,456 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level

• Only candidates under serious consideration will be contacted.

• A written test and/or an asynchronous video assessment may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

• The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (

https://www.who.int/careers/diversity-equity-and-inclusion

) are strongly encouraged to apply.

• Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to

[email protected]

• An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• For information on WHO’s operations please visit: http://www.who.int.

• WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

• The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

• Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at [email protected].

• This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.

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