Procurement Smart Sourcing – Regional Change Agent

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

Are you interested in further developing your professional experience while contributing to ending global hunger? Are you passionate about helping those in need? Would you like to join a global organization investing in its people? If so, an exciting & fulfilling career awaits you! Join our diverse and passionate team that works on varied and international projects directly contributing to saving & changing millions of lives around the globe.

DEADLINE FOR APPLICATIONS

The deadline to apply for this position is June 25, 2024.

WHO WE ARE

The United Nations World Food Programme (WFP), a highly prestigious, reputable & world’s largest humanitarian organization, operating in more than 120 countries and territories, bringing life-saving assistance in emergencies, building pathways to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change and supporting sustainable and resilient livelihoods for a world with zero hunger.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: UN World Food Programme (WFP) and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter.

JOB PURPOSE

The mission of WFP is to end global hunger. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. Sitting within the Supply Chain and Delivery Division, procurement as a service is responsible for cost-effective, fair, and transparent purchase of food, as well as the goods and services required to support the global operations of WFP.
Over the last decade, the value of WFP’s procurement has tripled, as the number and complexity of our operations expanded. In response to this dynamic environment, WFP began a transformation project to address inefficiencies across processes, structures, and technology. This has birthed the development of a digital solution to connect data from different systems and enable teams to track the entire procurement process from end-to-end. The Project will also support better data analysis to help operational decision-making, improve efficiency and accountability and secure the best value for money for WFP operations.
The Regional Change Agent will play a pivotal role in supporting the successful implementation of the digital solution within their respective region and countries. This individual will serve as a liaison between the project team and regional stakeholders, facilitating communication, providing guidance, and driving adoption of the new procurement processes and tools.

KEY ACCOUNTABILITIES

The primary accountabilities of the Regional Change Agent will include:
1. Facilitating Change Management:
a. Act as a change agent within the region, promoting awareness and understanding of the digital solution and its associated benefits.
b. Champion the adoption of new processes, tools, and methodologies among regional stakeholders, including procurement officers, business units, and management.

2. Providing Support and Guidance:
a. Offer guidance and support to regional and country-level teams throughout the implementation process, addressing questions, concerns, and challenges as they arise.
b. Serve as a point of contact for regional stakeholders, offering assistance and facilitating resolution of issues related to the digital solution.

3. Coordinating Training and Communication:
a. Organize and lead informational sessions, workshops, and training sessions to promote understanding and adoption of the digital solution.
b. Facilitate communication between the project team, regional stakeholders, and country-level implementation teams, ensuring alignment of goals and objectives.

4. Monitoring Progress and Feedback:
a. Monitor the progress of implementation within the region, identifying areas of success and areas requiring additional support or intervention.

b. Collect feedback from regional stakeholders regarding their experiences with the digital solution, sharing insights and recommendations with the project team for continuous improvement.

DELIVERABLES AT THE END OF CONTRACT

Key deliverables of the Regional Change Agent will include:

1. Stakeholder Engagement:
a. Build and maintain strong relationships with key stakeholders at the regional and country levels, including procurement officers, business units, and management.
b. Advocate for the digital solution, highlighting its benefits and addressing any concerns or resistance to change.

2. Training and Capacity Building:
a. Collaborate with the project team to develop and deliver training programs tailored to the needs of regional stakeholders, ensuring they are equipped with the knowledge and skills required for successful adoption.
b. Provide ongoing support and guidance to regional and country-level teams, offering assistance with troubleshooting and problem-solving as needed.

3. Communication and Awareness:
a. Develop and implement communication plans to keep regional stakeholders informed and engaged throughout the implementation process.
b. Act as a spokesperson for the project within the region, promoting awareness and understanding of the digital solution through various channels, including meetings, presentations, and written communications.

4. Change Management Support:
a. Assist regional and country-level teams in conducting change impact analyses, identifying potential areas of resistance or concern, and developing strategies to address them.
b. Collaborate with the project team to implement change management initiatives and interventions tailored to the needs of the region.

WFP LEADERSHIP FRAMEWORK: EXPECTED BEHAVIOURS

Lead by example with integrity.

1. Demonstrate and encourage others to uphold WFP values, principles, and standards.
2. Value diversity using respectful and inclusive language, and encourage others to do the same.
3. Stay focused and calm when under pressure, encourage others to do the same, and offer guidance and support to manage difficult situations.
4. Demonstrate humility and a willingness to learn and share knowledge, frequently seeking and acting on feedback, and pursuing opportunities to develop.

Drive results and deliver on commitments.

1. Identify and align objectives to the required outcomes, holding self and/or others accountable for the delivery of results for maximum impact.
2. Delegate responsibly and provide appropriate support, empowering others to deliver results.
3. Respond readily to change in different contexts and adapt accordingly.

Be inclusive and collaborative.

1. Promote inclusive teamwork and psychological safety by encouraging colleagues to collaborate by sharing ideas and openly raising issues.
2. Support development for others by giving timely and constructive feedback.
3. Seek out, trust and listen attentively to diverse views to capture, learn, build, and share new perspectives.

Apply strategic thinking.

1. Communicate and fulfil WFP’s vision and operational outcomes to deliver meaningful solutions.
2. Demonstrate curiosity, design and implement new ways of doing things when relevant.
3. Gather data and different perspectives, share knowledge, and use evidence to inform decision making.
4. Implement decisions, considering the risks and implications of actions for teams, projects, and other initiatives.

Build and maintain sustainable partnerships.

1. Initiate and build partnerships by identifying and promoting opportunities for mutual areas of interest and benefit.
2. Collaborate with partners to deliver common objectives by sharing information and working together on agreed solutions.

STANDARD AND MINIMUM QUALIFICATIONS

Education: Advanced University degree in relevant field such as supply chain, business administration, procurement and/or change management, or First University Degree with additional years of related work experience and/or trainings/courses.

Experience: At least 3-5 years of postgraduate progressively responsible professional experience in supply chain, business administration, procurement and/or change management.

Language: Fluency (level C) in English and Spanish.

KNOWLEDGE AND SKILLS

➢ In depth understanding of procurement solutions and management of source to contract and supplier management relationship processes.
➢ Strong Knowledge on Sourcing, Contract & CSO in Coupa.
➢ Strong Knowledge on Coupa Sourcing Process (RFP, RFI, RFx and Auctions), Contract Collaboration (Template, forms, Workflow etc).
➢ Proven experience in change management, preferably within the context of procurement or digital solution implementation projects.
➢ Strong interpersonal and communication skills, with the ability to engage and influence stakeholders at all levels of the organization.
➢ Demonstrated ability to work independently and collaboratively in a fast-paced, dynamic environment.
➢ Experience in training and capacity building, with the ability to develop and deliver engaging and effective training programs.

TERMS AND CONDITIONS

Duty station: Panama City, Panama

Type of Contract: International Consultancy Contract

Level: REG CST-1

Duration: 11 months

Successful candidates will be placed in a roster for two (2) years.

Consultants are recognized authorities or specialists in a specific field and whose services are utilized in an advisory, consultative, or demonstrative capacity.

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Reasonable Accommodation
To enhance the accessibility and inclusiveness of the recruitment process at the World Food Programme (WFP), we encourage individuals requiring disability-related accommodations or other accessibility assistance to reach out to us. Please email your requests to [email protected]. Upon receiving your email, a dedicated member of our Diversity, Equity, and Inclusion (DEI) team will contact you to discuss your needs in a confidential and supportive manner. We are committed to providing a recruitment experience that respects and responds to the unique needs of every candidate.

All employment decisions are made on the basis of organizational needs, job requirements,merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse,sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise.Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.