Product Analyst

Job title:

Product Analyst

Company

Open GI

Job description

Company DescriptionIt is our vision to connect the insurance community through market-leading technology. Our people are placed at the heart of this, and diversity, equity and inclusion are central to everything we do.We know the key to achieving success is to enable a positive, inclusive, and collaborative working culture, and, as part of our commitment, we have signed up for a number of pledges and programmes designed to support and nurture our people.No matter where you sit or which team you are a part of, we want you to know that you contribute in helping us to shape where the company will be in the future. We would love for each employee to be able to talk with pride about our company and, most importantly, consider Open GI to be an inclusive, fun and fulfilling place to work.PositionAs a Product Analyst you will play a key role in the product development process. You will bridge the gap between customer needs and innovative solutions, ensuring products meet market demands and user expectations. You will support the creation of amazing products that truly matter alongside the Product Team. Your energy for collaboration, agility and data-driven decisions will drive our success.If you’re ready to excel in a dynamic, forward-thinking environment, we want to hear from you!

• You will know our market by conducting in-depth research to understand customer needs, industry trends, and competitor activities. Supporting the Product Managers, Product Owners and Designers with up-to-date insight and guidance on how we can drive value through solving problems. You will be responsible for soliciting and managing customer participants for discovery and user-testing.
• Data analysis will form the basis of our decision making. You will support the identification, assessment and implementation of data tools, which will provide insight from various sources to identify patterns, trends and opportunities to adapt to market needs to gain a competitive advantage. You will monitor key performance indicators (KPIs) and Objectives and Key Results (OKRs) to measure product success and identify areas for improvement.
• You will support the Product Team, Designers and Developers with discovery, epic, feature and user-story exploration, prototyping, fast customer feedback, and ensuring a seamless end to end user experience.
• You will support Product Managers with the creation and maintenance of product roadmaps, triage customer feedback using tools to aid decision making.

Your key responsibilities

• Analytical Skills: Strong analysis, visualisation, and extraction of data insights to interpret data and make informed decisions.
• Technical Knowledge: Understanding of technical product data tooling, implementation and utilisation.
• Business Acumen: Knowledge of business principles and market dynamics.
• Problem-Solving: Ability to identify and solve complex problems.
• Communication Skills: Excellent communication skills to collaborate with cross-functional teams.

RequirementsExperience

• Excellent knowledge and experience of Agile, scrum methodology and practises
• Experience with DevOps or JIRA
• Insurance and Broking industry experience, including digital web journeys Q&B and Self-Service
• Experience in B2B and B2C user-experience and design
• DevOps or JIRA
• Data analysis and experience of various product tooling

Qualifications

• Educated to a business degree or equivalent
• Certified Agile Product Manager/Owner
• Chartered Insurance Institute Qualifications (advantage

Other informationMission and ValuesOur values are central to our vision, as they represent how we collaborate to continually deliver for our customers:

• Accountability: We own our actions and shape our success on the results we deliver
• Innovation: We tackle challenges with fresh thinking and bold ideas
• Teamwork: We work together, recognising we can’t do this without each other
• Trust: We build trust on integrity, transparency and mutual respect

We are looking for an individual who embraces our values in their actions, decisions, communications and processes to inspire positivity and, ultimately, exceptional performance.Benefits package

• Competitve slary depending on skills and experience
• Company pension
• Bonus opportunity
• Life assurance and critical illness cover
• Cycle to work scheme
• Perkbox – an exclusive platform offering a wide range of discounts and benefits
• Holiday entitlement of 25 days per annum, increasing to 26 days per annum after three years of service & a holiday purchase scheme
• A hybrid approach to work
• Opportunity for a more flexible approach to start, finish, and lunchtimes to allow you to better manage events outside of work
• Social clubs – whether you’re into your cycling, crafts, or other hobbies, we have a number of groups at Open GI where individuals who enjoy the same pursuits can get together
• Wellbeing – wills at work scheme, employee assistance programme and mental health first aiders

Please note that this role will be based in either our Worcester or Winchester offices, and we are looking for candidates who are currently based within a 50-mile radius of either office.To apply for this role please fill out the application form.

Expected salary

Location

Worcester

Job date

Thu, 06 Feb 2025 06:23:50 GMT

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