Product Manager eLMIS

tendersglobal.net

Job Title                    Product Manager (Medexis)
Job Family:                     Content Manager
Reports to             Director Digital and Optimization Solutions
Location                    Headquarters Woerden, Netherlands
Introduction:
We dream of a world where no medical need goes unmet. Suffering or dying because of a lack of medicines is inhumane. That’s why we do whatever it takes to create better access to medicine for people around the globe. Our job is done when every person on this planet has access to the right medication & medical supplies at the right place and time. And we know how.
Since 2005, i+solutions has set the industry standard for health procurement. We drive an innovative agenda to improve global health supply chains in Low and Middle Income countries. We combine procurement, training, project management, quality assurance and technical expertise to make a difference from the first to the last mile, closing the gap between patients and medicine.
Big dreams ask for big solutions. That’s why we work with global donors, countries and partners to make a difference daily. These partnerships enable us to scale our solutions, drive industry innovation, and conquer new challenges. Together, we combine big hearts with big data to improve supply chains that secure accessibility and care.
We’re here to close the gap. And together, we can!
The role:
The Product Manager works within the DOS (Digitalization & Optimization Services) Department, which is active in supply chain strengthening, digitalization of information systems, and e-learning projects. DOS focuses on supply chain optimization up to the last mile in Low and Middle Income Countries (currently Burundi, Mali, DRC, Ethiopia). Interventions take place between the central medical store and health facility levels to ensure that lifesaving medicines reach patients that need them.
The Product Manager of our eLMIS software Medexis oversees and manages the e-LMIS product throughout its life cycle. This role is critical in translating business strategies into technical requirements, including detailed specifications for software development. She/he also supports countries in the development of an implementation model and associated materials that ensures effective and sustainable uptake. In this way the product manager plays a central role in coordinating between internal and external roles responsible for business development, system development, system implementation and long-term sustainability. The Product Manager makes trade-offs between competing objectives (such as features vs. time/costs), creating a vision that aligns with clients’ goals.
Key Responsibilities:
  • Product Strategy: Develop and execute a comprehensive product strategy that brings the vision to life. Maintain a practical roadmap that incorporates all strategic goals and objectives.
  • Creative Ideation: Generate, develop, and curate new ideas based on feedback from the organization’s strategy and development processes.
  • Business Development: Identifies and pursues where there may be new opportunities for implementation and collaborations.
  • Marketing Material and Documentation Management: Lead the design and creation of system documentation and marketing material in coordination with training, communication and e-learning experts.
  • Development Releases: Manage timelines for implementation, delivery schedules, and deadlines during the development phase.
  • Identifying Important Features: Prioritize and determine which features to include in the product based on their importance and relevance.
  • Stakeholder Collaboration: Act as a conduit between users, project teams, and the engineering team. Translate user requirements into executable work items for the development team to implement.
Responsibilities:
  • Understand the overall market, competitors, and related technologies.
  • Develop and maintain Medexis strategy in reflection of customer needs, trends and opportunities.
  • Work closely with stakeholders (such as customers, project teams, and business development) to understand needs and priorities.
  • Regular review of live projects for quality assurance and identifying areas for improvement or advancement.
  • Translate market and stakeholder needs into product requirements and definitions.
  • Be the “voice of the customer” during specification and development stages.
  • Collaborate with development team to guide feature development and prioritization.
  • Collaborate with stakeholders on feature ideas and prototypes to bring potential solutions to life.
  • Act as a product champion both externally and internally in support of sales channels.
  • Track and report key metrics to drive future product developments.
Competencies:
  • Strong and well-structured communication skills (verbal and written)
  • Excellent interpersonal skills
  • Ability to collaborate and facilitate communication across multicultural environment
  • Ability to negotiate solutions in conflicting situations
  • Strong leadership skills and ability to work independently when necessary
  • Thoughtful and proactive approach
  • Ability to explain complicated concepts in understandable language
  • Fluent in French and English
  • Demonstrates drive and determination to meet short and long-term goals
  • Technical, logical thought process
  • Flexibility to adapt in response to changing needs and priorities
  • Ability to prioritize and delegate
Qualifications
  • Academic level education (Bachelor’s degree in Supply Chain or related discipline is an advantage but not a must)
  • Minimum of 5 years of experience in IT or Supply Chain Management, preferably also in a consulting role.
  • Minimum of 5 years of experience working with low-middle income countries (LMIC)
  • Minimum of 3 years as a project manager, ideally in IT projects (Project Management PMP is advantageous)
  • Experience with any ERP system or supply chain management software
What we offer
  • Working in a great and diverse team and a pleasant atmosphere
  • A drive for purpose and a multi-cultural environment
  • Supportive working environment that encourages proactivity and decision making
  • Teaming with professionals that put passion into our Mission
  • Good compensation package and excellent opportunities for personal development
  • Opportunity for international travel
  • Flexibility in working hours (travel if required)

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