Program Assistant

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Description

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Context

• The UNV Field Units (FU) are mainly accountable for the mobilization and placement of UN Volunteers in UN Agencies, Funds, and Programmes focused on peace, development and humanitarian needs. The UNV Field Units represent and position UNV in the respective countries and bring UNV’s services and solutions closer to its partners from governments, UN entities, civil society and private sector.
• Under the supervision of the Country Coordinator the Program Assistant provides administrative and operational assistance to UNV Field Unit of Sudan, in support of volunteer mobilization and deployment and the promotion of volunteerism in the country.

Task description

Within the delegated authority and under the supervision of UNV Country Coordinator or his/her designated mandated representative(s), the UNV Program Assistant will:

UN Volunteer Recruitment:

• Assist in the development and finalization of Description of Assignments, and in recording them in the Unified Volunteer Platform (UVP);
• Support the deployment and assignment management of all UN Volunteer modalities.

Support the recruitment of UN Volunteers, by:

• providing needed guidance to selected candidates in completing the recruitment formalities;
• monitoring the progress of the recruitment and ensuring proper follow-up with related counterparts: candidate, host entity (HE) and Volunteer Services Center (VSC);
• Ensuring that UNV induction session for the newly deployed UN Volunteers is provided within the first 2 weeks of assignment start;
• Providing necessary support to UN Volunteers upon arrival

UNV Assignment Management:

• Assist on the logistical and travel arrangements of arriving UN Volunteers and their recognized dependents;
• Ensure necessary support is provided to UN Volunteers upon their arrival and deployment;
• Track and monitor on monthly basis the contractual status of serving UN Volunteers and ensure proper follow-up with HEs to determine proper action (extension, termination) and record these actions in the UVP;
• Support the organization of regular meetings with the serving UN Volunteers, retreat, training sessions, etc;
• Provide support to emergency cases involving UN Volunteers and recognized dependents in the country, including cases of medical evacuation, security evacuations or the death of a UN Volunteer;
• Leverage UNV Service Desk and relevant knowledge source to address enquiries from Host entities or UN Volunteers;
• Assist VSC in ensuring all conditions are met before the payment of final entitlements to UN Volunteers at the end of their assignment, including completion of checklist;

Promotion of Volunteerism:

• Support the Country Coordinator in organizing and participating in promotion of volunteerism activities, including UN Thematic days, regular UN Volunteers meetings, formal and informal gatherings;
• Support the Country Coordinator in advocacy and outreach activities by contributing to the production of visibility materials, collecting inputs to publish success stories highlighting UN Volunteer contributions through social media and relevant UNV website;
• Develop and maintain a database of volunteer organizations and groups in Sudan;
• Support outreach in all regions of Sudan to enrich the national pool of candidates;
• Perform other administrative duties as may be required.

Requirements

Required experience

3 years of experience in administration and/or programme support service at the national and/or international level

• Bachelor’s degree in Business Administration, Human resources, Public relations, or any related area;
• Experience working in the UN or other international development organization is an asset;
• Excellent oral and written skills; excellent drafting, formulation, reporting skills;
• Accuracy and professionalism in document production and editing;
• Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development;
• Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel;
• Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment;
• Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines;
• Sound security awareness;
• Have affinity with or interest in volunteerism as a mechanism for durable development, and the UN System.

Languages

• Arabic, Level: Fluent, Desirable
• English, Level: Fluent, Desirable

Source: https://app.unv.org/opportunities/1772958691621120

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